
Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Design Thinking, User Research, Qualitative Research, Human Centered Design, Customer experience improvement, Empathy, Problem Solving, Customer Insights, Persona Development, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Robotic Process Automation, HR Tech, Application Frameworks, Data Integration, Employee Onboarding, Continuous Integration, File Management
Intermediate · Specialization · 3 - 6 Months
University of Lausanne
Skills you'll gain: Health Policy, Public Health, Health Systems, Geographic Information Systems, Systems Thinking, Community Health, Spatial Analysis, Governance, Policy Development, Social Determinants Of Health, Sustainable Development, Health Assessment, Systems Analysis, Predictive Modeling, Environmental Issue, Data Collection, Machine Learning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Experience Design, User Flows, Figma (Design Software), Usability, User Interface (UI), User Centered Design, Wireframing, User Research
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Nutrition Education, Nutrition and Diet, Public Policies, Public Health, Health Policy, Policy Analysis, Health Equity, Policy Development, Community Health, Program Evaluation, Advocacy
Intermediate · Course · 1 - 4 Weeks

Empower School of Health
Skills you'll gain: Healthcare 5.0, Health Systems, Health Policy, Robotics
Intermediate · Course · 1 - 4 Weeks

Eindhoven University of Technology
Skills you'll gain: Energy and Utilities, Human Factors, Psychology, Environmental Science, Aesthetics, Safety Standards, Environmental Issue, Research, Technical Standard, Safety and Security
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Lean Methodologies
Beginner · Course · 1 - 3 Months

Khalifa University
Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Sales Management, AI Enablement, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Artificial Intelligence, Data Integration, Network Analysis, User Feedback, Technology Roadmaps, Change Management
Beginner · Course · 1 - 3 Months

Indian Institute of Technology Guwahati
Skills you'll gain: Persona (User Experience), User Experience Design, Interaction Design, Information Architecture, Wireframing, User Centered Design, User Research, Usability, User Flows, User Interface (UI) Design, Ideation, Persona Development, Creativity
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Generative AI, Prompt Patterns, AI Enablement, Risking, System Support, Data Ethics, System Monitoring, Technical Communication, Model Evaluation, Strategic Planning
Intermediate · Course · 1 - 4 Weeks