IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Development Environment, Engineering Software, Computer Programming, Data Structures, Debugging, Program Development
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: AI Personalization, Fraud detection, Generative AI, Responsible AI, Data Ethics, AI Enablement, AI Product Strategy, Data Governance, Big Data, Business Strategies, Machine Learning Algorithms, Generative Adversarial Networks (GANs), Data Security, Governance, Human Resources, Customer Data Management, Credit Risk, Data-Driven Decision-Making, Machine Learning, Analytics
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Product Lifecycle Management, Product Management, Project Management, Product Development, Product Strategy, Portfolio Management, Value Propositions, Stakeholder Management, Cross-Functional Collaboration, Market Research, Business Acumen
Beginner · Course · 1 - 3 Months

Skills you'll gain: WordPress, Cloud Hosting, Frontend Performance, Performance Tuning, Amazon Web Services, Content Management Systems, Cloud Deployment, Remote Access Systems, Web Servers, Servers, Database Management, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft 365, Document Management, Collaborative Software, Microsoft Office, Microsoft Teams, File Management, Data Entry, Content Management, Cloud Storage, Real Time Data
Beginner · Course · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Large Language Modeling, Database Design, LLM Application, Software Documentation, Software Design Patterns, Collaborative Software, Software Testing, OpenAI API, Application Design, Generative AI, Database Management, AI Enablement, Code Review, Software Architecture, System Design and Implementation, Dependency Analysis, Software Engineering, Software Development, Machine Learning
Beginner · Professional Certificate · 1 - 3 Months

Skills you'll gain: Ad Hoc Reporting, Customer Analysis, Management Reporting, Real Time Data, Marketing Analytics, Trend Analysis, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Science, Statistical Inference, Data Visualization, Pandas (Python Package), Probability & Statistics, Statistics, Regression Analysis, Apache Hadoop, Big Data, Machine Learning, Data Manipulation, Data Preprocessing, Data Analysis, Analytics, Random Forest Algorithm, Python Programming, Data Mapping, Object Oriented Programming (OOP), JavaScript Frameworks, HTML and CSS
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: WordPress, Content Management, Web Design, Logo Design, Web Design and Development, Content Creation, Creativity
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Classification And Regression Tree (CART), Model Deployment, Decision Tree Learning, Predictive Modeling, Model Evaluation, Feature Engineering, Machine Learning Methods, Random Forest Algorithm, Applied Machine Learning, Performance Tuning, Statistical Machine Learning, Scikit Learn (Machine Learning Library), Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Warehousing, Data Modeling, Trend Analysis, Business Intelligence, Scalability, Audit Planning, Data Integrity, Database Design, Data Management, Data Quality, Data Pipelines, SQL
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Responsible AI, AWS SageMaker, Machine Learning, Applied Machine Learning, Amazon Web Services, Convolutional Neural Networks, Supervised Learning, Model Deployment, Natural Language Processing, Ethical Standards And Conduct, Unsupervised Learning, Reinforcement Learning
Beginner · Course · 1 - 3 Months