Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.

Coursera
Skills you'll gain: Governance Risk Management and Compliance, Compliance Management, Responsible AI, Risk Control, Risk Management, AI Security, Business Risk Management, Model Evaluation, Risk Mitigation, Governance, Compliance Auditing, Risk Analysis, Regulatory Requirements, Process Validation, Gap Analysis, Verification And Validation, Auditing, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis
Mixed · Course · 1 - 4 Weeks

ISC2
Skills you'll gain: Cloud Security, Zero Trust Network Access, Hybrid Cloud Computing, Cloud Computing, Cloud Services, Risk Mitigation, Security Strategy, Legal Risk, Regulation and Legal Compliance, Auditing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Pipelines, B2B Sales, Sales Presentation, Enterprise Sales, Sales Enablement, Sales, Sales Process, Sales Strategy, Consultative Selling, Cross Selling, Value Propositions, Rapport Building, Stakeholder Management, Customer Relationship Management, Data-Driven Decision-Making, Relationship Building, Communication Strategies, Personalized Service
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Public Affairs, Culture, Cultural Diversity, Sociology, Social Sciences, Social Justice, Political Sciences, Diversity Awareness, Media and Communications, Intercultural Competence, Diversity and Inclusion, Social Impact, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Cloud Platform, Cloud Security, Cloud Computing, Cloud Deployment, Public Cloud, Cloud Infrastructure, Cloud Management, Firewall, Security Management, Identity and Access Management, Network Security, Network Administration, Cloud Storage, General Networking
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Social Media Content, Social Media, Social Media Marketing, Instagram, Brand Loyalty, Content Creation, Customer Engagement, Graphic and Visual Design Software, Graphic Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Load Balancing, Terraform, TCP/IP, Google Cloud Platform, Kubernetes, Infrastructure as Code (IaC), Public Cloud
Intermediate · Project · Less Than 2 Hours

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Loyalty Programs, Marketing Analytics, Branding, Customer Engagement, Brand Management, Marketing, Marketing Strategy and Techniques, Digital Transformation, Social Media Strategy, Content Strategy, Strategic Partnership, Customer experience improvement, Customer Relationship Management, Personalized Service, Data Analysis, Technology Strategies, Innovation, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Trend Analysis, Social Media, Social Media Strategy, Social Media Marketing, Market Trend, Account Management, User Accounts, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Kinesiology, Applied Machine Learning, Bayesian Network, Machine Learning, Data-Driven Decision-Making, Epidemiology, Load Balancing, Health Education, Data Integration, Systems Engineering, Psychological Evaluations
Beginner · Course · 1 - 4 Weeks