IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Duke University
Skills you'll gain: Object Oriented Programming (OOP), Java, Java Programming, Software Engineering, Programming Principles, Computer Programming, Software Design, Predictive Modeling, Algorithms, Data Structures, Performance Testing, File I/O, Debugging, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Statistical Hypothesis Testing, Six Sigma Methodology, Lean Six Sigma, Process Improvement, Quality Improvement, Process Optimization, Statistical Analysis, Statistics, Data Analysis, Variance Analysis
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Digital Transformation, Data Sharing, Manufacturing Operations, Business Transformation, Workflow Management, Product Lifecycle Management, Data Storage, Process Management, Interoperability, Innovation, Goal Setting
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Pipelines, Sales Management, Campaign Management, Sales Process, Sales Operations, Customer Relationship Management (CRM) Software, Data Entry, Data Import/Export
Beginner · Course · 1 - 4 Weeks
Sapienza University of Rome
Skills you'll gain: Ancient History, Public History, Political Sciences, Art History, European History, World History, Research, Investigation, Social Sciences, Culture, Governance, Scientific Methods, Data Collection, Storytelling
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Growth Mindedness, Technical Communication, Adaptability, Algorithms, Overcoming Obstacles, Software Engineering, Verbal Communication Skills, Interpersonal Communications, Communication, Problem Solving, Self-Awareness, Collaboration, Complex Problem Solving, Data Structures
Intermediate · Course · 1 - 3 Months

Fortinet, Inc.
Skills you'll gain: Firewall, Virtual Private Networks (VPN), Network Troubleshooting, Network Routing, Network Security, Intrusion Detection and Prevention, Authentications, Network Monitoring, Event Monitoring, Lightweight Directory Access Protocols, Network Administration, Security Information and Event Management (SIEM), Security Engineering, Network Performance Management, Enterprise Security, Application Security, Network Infrastructure, Cybersecurity, Computer Security, Cyber Security Strategy
Intermediate · Specialization · 3 - 6 Months

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Speech Language Pathology, Patient Evaluation, Anatomy, Surgery, Chronic Diseases, Diagnostic Tests, Patient Treatment, Medical Management, Physiology, Pathology, Medical Terminology, Clinical Assessment, Infectious Diseases, Clinical Practices, Pharmacotherapy
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Ancient History, World History, Research, European History, Storytelling, Culture, Language Interpretation, Translation, and Studies
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Health Informatics, Health Technology, Telehealth, Interoperability, Clinical Informatics, Electronic Medical Record, Health Care, Health Information Management, Community Health, Healthcare Ethics, Dental Informatics, Public Health, Data Ethics, Geospatial Information and Technology, Data Visualization, Graph Theory
Mixed · Course · 1 - 3 Months
Lund University
Skills you'll gain: Responsible AI, Artificial Intelligence, Social Impact, Social Justice, Algorithms, Ethical Standards And Conduct, Information Privacy, Governance
Beginner · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Requirements Analysis, Usability Testing, User Research
Mixed · Course · 1 - 4 Weeks