IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northwestern University
Skills you'll gain: Robotics, Mathematical Modeling, Mathematical Software, Engineering Calculations, Applied Mathematics, Engineering Analysis, Mechanics, Simulation and Simulation Software, Engineering, Virtual Environment, Torque (Physics), Numerical Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Azure Active Directory, Data Security, Multi-Factor Authentication, Microsoft Azure, Role-Based Access Control (RBAC), Cloud Security, Active Directory, Threat Modeling, Security Strategy, Data Storage, Database Architecture and Administration, Virtual Machines, Infrastructure Security, Kubernetes, Continuous Monitoring, Web Applications, Cyber Governance, System Monitoring, Network Security, Authentications
Intermediate · Professional Certificate · 3 - 6 Months

Rice University
Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Personal Development, Self-Awareness, Mental Health, Personal Attributes, Positivity, Emotional Intelligence, Behavioral Health
Beginner · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Mediation, Conflict Management, Negotiation, Diplomacy, Labor Relations, Case Studies, Interactive Learning, Communication, Active Listening, International Relations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: No-Code Development, Mobile Development, Google Sheets, Application Development, Application Design, Application Deployment, Data Structures, User Accounts, Personalized Service, User Feedback, Web Development, Marketing
Beginner · Guided Project · Less Than 2 Hours

New York University
Skills you'll gain: Authentications, Public Key Infrastructure, Cryptography, Data Encryption Standard, Computer Security, Cybersecurity, Network Security, Security Controls, Encryption, Multi-Factor Authentication
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Interviewing Skills, Leadership, Business Leadership, Leadership Development, Organizational Leadership, Leadership and Management, Professional Development, Team Building, Recruitment, Team Management, Talent Management, Coaching, Communication
Intermediate · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Biostatistics, Statistical Analysis, R (Software), R Programming, Statistical Methods, Data Wrangling, Regression Analysis, Exploratory Data Analysis, Time Series Analysis and Forecasting, Logistic Regression, Probability & Statistics, Descriptive Statistics, Model Evaluation, Public Health
Intermediate · Course · 1 - 4 Weeks

McMaster University
Skills you'll gain: Experimentation, Data Visualization, Predictive Modeling, Pareto Chart, Process Improvement and Optimization, Simulation and Simulation Software, Process Optimization, Statistical Software, R Programming, Data Analysis, Statistical Analysis, R (Software), Case Studies
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Application Specific Integrated Circuits, Hardware Design, Computer-Aided Design, Systems Design, Computer Architecture, Network Routing, Computational Logic, Electrical Engineering, Data Structures, Algorithms, Graph Theory, Mathematical Modeling, Calculus
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Exploratory Data Analysis, Unsupervised Learning, Supervised Learning, Data Analysis, Applied Machine Learning, Statistical Analysis, Data Mining, Predictive Modeling, Machine Learning, Technical Communication, Scikit Learn (Machine Learning Library), Regression Analysis, Artificial Neural Networks, Deep Learning, Python Programming
Advanced · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Diversity Awareness, Pediatrics, Working With Children, Cultural Diversity, Family Support, Mental Health, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Child Development, Parent Communication, Child Health, Medical Support, Public Health
Beginner · Course · 1 - 4 Weeks