IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Microsoft Copilot, Microsoft 365, Target Audience, Microsoft Teams, Productivity Software, AI Enablement, Complex Problem Solving, Strategic Communication, Brainstorming, Artificial Intelligence, Project Management Software, Generative AI
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Health Technology, Health Informatics, Health Care, Health Systems, Electronic Medical Record, Care Coordination, Clinical Informatics, Telehealth, Health Information Management, Patient Education and Support, Interoperability, Patient-centered Care
Mixed · Course · 1 - 3 Months
University of Virginia
Skills you'll gain: Design Thinking, Innovation, User Research, Design Research, Open Mindset, Human Centered Design, Project Scoping, Project Planning, Growth Mindedness, User Feedback, Strategic Thinking, Qualitative Research, Customer Insights, Empathy, Complex Problem Solving
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Requirements Analysis, User Requirements Documents, Software Development Methodologies, Requirements Elicitation, Agile Methodology, Functional Requirement, Software Design Documents, System Requirements, Software Development Life Cycle, Verification And Validation, Technical Communication
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Bash (Scripting Language), Scalability, Distributed Computing, Computer Systems, Big Data, Operating Systems, File Systems, Linux, Scripting, Command-Line Interface, Performance Tuning, Programming Principles
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Deep Teaching Solutions
Skills you'll gain: Prompt Engineering, Multimodal Prompts, Creative Thinking, ChatGPT, Learning Strategies, Curiosity, Critical Thinking, Generative AI, Artificial Intelligence, Constructive Feedback, Artificial Neural Networks, Technical Communication
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, AI Enablement, LLM Application, Artificial Intelligence, Innovation, Large Language Modeling, Creativity, Human Computer Interaction, Collaboration
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Windows Servers, Authorization (Computing), Microsoft Windows, Authentications, Operating System Administration, User Accounts, Group Policy, Microsoft Servers, Security Controls, Enterprise Security, Active Directory, Identity and Access Management, Servers, Computer Security, System Configuration, Encryption
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unsupervised Learning, Dimensionality Reduction, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Data Preprocessing, Feature Engineering, Machine Learning, Text Mining, Data Science, Big Data, Data Analysis, Algorithms
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Program Management, Return On Investment, Project Portfolio Management, Organizational Strategy, Project Management, Project Management Life Cycle, Leadership and Management, Benefits Administration, Process Improvement, Strategic Decision-Making, Goal Setting
Beginner · Course · 1 - 4 Weeks

West Virginia University
Skills you'll gain: Sustainable Development, Economics, Environment and Resource Management, Environmental Resource Management, Natural Resource Management, Supply And Demand, Environmental Science, Product Knowledge, Materials science, Climate Change Mitigation, Sustainable Engineering, Construction
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Data Structures, Spring Boot, Restful API, Model View Controller, Spring Framework, Java Programming, Java, Authentications, Authorization (Computing), Microservices, Algorithms, Object Oriented Programming (OOP), Dependency Analysis
Advanced · Course · 1 - 4 Weeks