IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Extract, Transform, Load, Data Warehousing, Web Scraping, Database Administration, Data Engineering, Database Design, Relational Databases, Linux Commands, Data Pipelines, SQL, Database Management, Apache Kafka, Apache Airflow, Bash (Scripting Language), Database Architecture and Administration, Shell Script, IBM DB2, Generative AI, Data Import/Export, Data Security
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Project Management Life Cycle, Change Management, Project Management, Organizational Structure, Generative AI Agents, Project Planning, Organizational Skills, Agile Methodology, Waterfall Methodology, Cross-Functional Collaboration, Strategic Thinking
Beginner · Course · 1 - 4 Weeks

IBM
Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Plotly, Data Visualization Software, Web Scraping, Data Visualization, Exploratory Data Analysis, Generative AI, SQL, Data Wrangling, Interactive Data Visualization, Data Analysis, Data Manipulation, IBM Cognos Analytics, Excel Formulas, Professional Networking, Data Import/Export, Microsoft Excel, Python Programming
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Restful API, Application Programming Interface (API), Node.JS, Software Documentation, Web Services, Middleware, Authentications, JSON, Web Frameworks, Server Side, Web Applications, Back-End Web Development, Authorization (Computing)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, Systems Administration, IT Infrastructure, Network Security, Operating System Administration, Cybersecurity, Network Architecture, Application Security, Lightweight Directory Access Protocols, TCP/IP, Desktop Support, Active Directory, File Systems, Technical Support, OS Process Management, Computer Hardware, Microsoft Windows, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Multiple educators
Skills you'll gain: Unsupervised Learning, Supervised Learning, Transfer Learning, Machine Learning, Jupyter, Applied Machine Learning, Data Ethics, Decision Tree Learning, Model Evaluation, Tensorflow, Scikit Learn (Machine Learning Library), NumPy, Predictive Modeling, Deep Learning, Artificial Intelligence, Classification Algorithms, Reinforcement Learning, Random Forest Algorithm, Feature Engineering, Data Preprocessing
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Visualization, SPSS (Software), Statistical Analysis, Data Transformation, Data Manipulation, Data Analysis, Technical Support, Statistical Software, Data Import/Export
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Network Troubleshooting, Computer Networking, Information Systems Security, Cloud Management, Linux, IT Infrastructure, Network Security, Application Security, Microsoft Windows, Network Protocols, Cybersecurity, TCP/IP, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, Lightweight Directory Access Protocols, Help Desk Support, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface (UI), Web Design, React.js, Responsive Web Design, User Experience, Typography, Javascript
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, ChatGPT, Data Storytelling, OpenAI, Analytics, Prompt Engineering Tools, Data Analysis, Dashboard, Real Time Data, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Data Visualization Software, AI Workflows, AI Personalization, Statistical Analysis, Python Programming, Data Cleansing
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Kanban Principles, Coaching, Team Management, Organizational Change, Prioritization, Problem Solving, Influencing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Prometheus (Software), Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Load Balancing, Prompt Engineering, Network Monitoring, Cloud Computing Architecture, Containerization, Application Performance Management, Virtual Networking, Network Architecture, Role-Based Access Control (RBAC), Network Routing, Site Reliability Engineering, Cloud Security, Virtual Private Networks (VPN)
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months