Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Critical Thinking, Independent Thinking, Decision Making, Strategic Decision-Making, Systems Thinking, Complex Problem Solving, Creative Thinking, Analysis, Ethical Standards And Conduct, Research
Intermediate · Course · 1 - 4 Weeks
Emory University
Skills you'll gain: Marketing Channel, Customer Demand Planning, Strategic Marketing, Business Marketing, Compensation Management, Compensation Analysis, Supply Chain, Gap Analysis, Consumer Behaviour, Case Studies, Process Optimization, Strategic Partnership, Coordination, Analysis
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Team Building, Team Leadership, Team Management, Team Motivation, Organizational Leadership, Cross-Functional Team Leadership, Agile Methodology, Cross-Functional Collaboration, Innovation, Organizational Strategy, Empowerment, Organizational Change, Market Opportunities
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Time Management, Productivity, Prioritization, Goal Setting, Organizational Skills, Self-Awareness, Personal Development, Performance Improvement, Planning, Delegation Skills, Professional Development, Multitasking, Expectation Management
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Diversity and Inclusion, Ideation, Diversity Programs, Workplace inclusivity, Digital Transformation, Creative Thinking, Organizational Leadership, Business Modeling, Business Leadership, Leadership, Entrepreneurship, Innovation, Creativity, Diversity Awareness, Creative Problem-Solving, Leadership Development, People Management, Operational Excellence, Value Propositions, Cultural Diversity
Beginner · Specialization · 3 - 6 Months

Alfaisal University | KLD
Skills you'll gain: Contract Management, Procurement, Purchasing, Contract Negotiation, Vendor Management, Supplier Management, Supply Chain, Decision Making, Product Quality (QA/QC)
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Relationship Building, Customer experience strategy (CX), Customer Retention, Agile Methodology, Customer Engagement, Customer Data Management, Customer Relationship Management, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Organizational Structure, Business Relationship Management, Target Audience, Value Propositions, Solution Delivery, Business Analysis, Web Analytics
Beginner · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Development, Health Care Administration, Managed Care, Hospital Experience, Organizational Structure, Health Care, Value-Based Care, Primary Care, Payment Systems, Medicare, Health Policy, Health Equity, Performance Measurement, Community Health, Cost Reduction
Mixed · Course · 1 - 3 Months

Skills you'll gain: Sampling (Statistics), Statistical Methods, Descriptive Statistics, Statistical Visualization, Data Import/Export, Pareto Chart, Histogram, Statistical Analysis, R (Software), Box Plots, R Programming, Data Synthesis, Probability Distribution, Probability & Statistics, Exploratory Data Analysis, Statistics, Statistical Hypothesis Testing, Data Science
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Financial Statements, Financial Accounting, Financial Statement Analysis, Financial Analysis, Balance Sheet, Financial Acumen, Accounting, Fiscal Management, Profit and Loss (P&L) Management, Cash Flows, Resource Management, Healthcare Industry Knowledge, Financial Management, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Program Management, Stakeholder Engagement, Agile Methodology, Project Design, Stakeholder Analysis, Project Management, Diagram Design
Intermediate · Guided Project · Less Than 2 Hours