IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Minnesota
Skills you'll gain: Operations Research, Mathematical Modeling, Business Modeling, Business Analytics, Analytics, Data Modeling, Business Mathematics, Process Optimization, Data-Driven Decision-Making, Microsoft Excel, Decision Making, Linear Algebra, Spreadsheet Software, Graphing
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Data Integration, Health Informatics, Data Dictionary, Health Systems, Metadata Management, Health Care, Data Mapping, Healthcare Industry Knowledge, Value-Based Care, Health Information Management, Taxonomy, Care Coordination, Data Literacy, Clinical Data Management, ICD Coding (ICD-9/ICD-10), Data Quality, Medical Terminology, Big Data, Interoperability, Data Storage
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Unity Engine, Augmented and Virtual Reality (AR/VR), Virtual Environment, 3D Modeling, Animations, Non-Verbal Communication, Interaction Design, Human Computer Interaction, Psychology, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Security Information and Event Management (SIEM), Splunk, Threat Detection, System Monitoring, Cybersecurity, Security Management, Event Monitoring, Incident Response, Data Analysis Software, Information Management, Data Management, Data Storage, Configuration Management, User Interface (UI)
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Productivity Software, Microsoft Power Platform, Workflow Management, Team Building, Generative AI Agents, Document Management, Generative AI, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Microsoft Excel, Business Correspondence, Presentations, Prioritization, Business Writing, Productivity, Microsoft PowerPoint, Business Communication
Beginner · Specialization · 3 - 6 Months

Institute for the Future
Skills you'll gain: Visionary, Strategic Planning, Action Oriented, Planning, Community Organizing, Strategic Thinking, Optimism, Social Impact, Creative Thinking, Systems Thinking, Innovation, Persuasive Communication, Creativity, Leadership, Storytelling
Beginner · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Management, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Content Marketing, Business Strategy, Customer experience strategy (CX), Customer Retention
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Requirements Elicitation, User Story, Business Requirements, Business Analysis, Requirements Analysis, Financial Analysis, Requirements Management, Business Process Modeling, Stakeholder Engagement, Interviewing Skills, Analysis, Stakeholder Communications, Collaboration, Project Scoping, Verification And Validation, Communication
Intermediate · Course · 1 - 4 Weeks

The University of Melbourne
Skills you'll gain: World History, European History, Social Sciences, International Relations, Social Justice, Social Impact, Political Sciences, Cultural Diversity, Economics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Windows PowerShell, Scripting, Automation, Windows Servers, Data Validation, Server Administration, Administration, Software Installation, Cloud Deployment, Service Management, Remote Access Systems, Extensible Markup Language (XML), Debugging
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: digital literacy, Social Media, Self-Awareness, Literacy, Content Creation, Personal Development, Blogs, Diversity Awareness, Instagram, Media and Communications, Sociology, Electronic Media, Critical Thinking, Social Studies, Social Sciences, Culture, Cultural Responsiveness, Case Studies, Analysis, Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Monitoring, Intrusion Detection and Prevention, Network Troubleshooting, Network Security, Incident Response, Anomaly Detection, Network Analysis, Digital Forensics, Cyber Security Assessment, Network Protocols, Threat Detection, Technical Communication, Distributed Denial-Of-Service (DDoS) Attacks, Computer Security, Cybersecurity, Vulnerability Assessments
Intermediate · Course · 1 - 3 Months