Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Microsoft
Skills you'll gain: Agile Project Management, Agile Methodology, Project Management Life Cycle, Kanban Principles, Sprint Planning, Project Management, Backlogs, Performance Metric, Project Planning, Project Performance, Lean Methodologies, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Business Operations, Operations Management, Process Analysis, Business Process, Operational Analysis, Operational Efficiency, Business Process Improvement, Customer experience improvement, Growth Strategies, Technology Strategies, Business Strategy, Competitive Intelligence
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Curiosity, Design Thinking, Innovation, Customer Analysis, Creative Thinking, Target Audience, Customer Insights, Market Research, Entrepreneurship, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Lead Generation, Upselling, Business Ethics, AI Personalization, Generative AI, Sales Strategy, Marketing Automation, Cross Selling, Sales Prospecting, Sales Pipelines, Email Marketing, Blogs, Customer Analysis, Customer Insights, Content Creation, Social Media Marketing, Customer Retention, Customer Relationship Management, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Operational Efficiency, Six Sigma Methodology, Operations Management, Lean Methodologies, Performance Metric, Business Process Management, Process Improvement, Process Analysis, Continuous Improvement Process, Business Technologies, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

University of Western Australia
Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Recruitment Strategies, Recruitment, Talent Acquisition, Interviewing Skills, Employee Onboarding
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Cost Management, Earned Value Management, Project Performance, Timelines, Risk Management, Project Scoping, Budget Management, Risk Analysis, Work Breakdown Structure, Communication Planning, Economic Development, Procurement, Scheduling, Sustainable Development, Project Planning, Project Management, Matrix Management, Human Resources Management and Planning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Data Visualization Software, Data Presentation, Interactive Data Visualization, Infographics, Microsoft Office
Beginner · Guided Project · Less Than 2 Hours

IE Business School
Skills you'll gain: Marketing Planning, Customer Engagement, Strategic Marketing, Marketing Management, Marketing Effectiveness, Marketing Strategies, Marketing, Market Research, Market Analysis, Market Dynamics, Brand Management, Customer experience strategy (CX), Key Performance Indicators (KPIs), Performance Measurement
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Agile Project Management, Agile Methodology, Project Management Life Cycle, Sprint Planning, Team Management, Team Building, Kanban Principles, Project Management, Organizational Change, Change Management, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Diversity Awareness, Cultural Diversity, Self-Awareness, Leadership, Interpersonal Communications, Emotional Intelligence, Active Listening, Communication, Empathy & Emotional Intelligence, Constructive Feedback, Culture
Beginner · Course · 1 - 4 Weeks