Skills you'll gain: Stakeholder Management, Stakeholder Communications, Stakeholder Engagement, Stakeholder Analysis, Leadership, Strategic Communication, Communication, Relationship Building, Prioritization

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation

Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management Life Cycle

Skills you'll gain: Microsoft Copilot, Natural Language Processing, Data Storytelling, Technical Communication, Data Visualization, Data-Driven Decision-Making, Interactive Data Visualization, Generative AI, Data Visualization Software, Data Analysis, Strategic Communication, Communication, Big Data, Responsible AI, Artificial Intelligence, Presentations, Advanced Analytics

Skills you'll gain: Debugging, Object Oriented Programming (OOP), Java, Teaching, Programming Principles, Computer Programming, Integrated Development Environments, Digital pedagogy

Skills you'll gain: Growth Mindedness, Resilience, Goal Setting, Overcoming Obstacles, Personal Development, Persistence, Courage, Adaptability, Self-Awareness, Mindfulness, Optimism, Professional Development

Skills you'll gain: Goal Setting, Workflow Management, Organizational Skills, Project Management Software, Project Management, Work Breakdown Structure, Resource Allocation

Skills you'll gain: Communication Planning, Project Documentation, Document Management, Stakeholder Communications, Communication Strategies, Communication

Skills you'll gain: Incident Response, Data Centers, DevSecOps, System Monitoring, Threat Detection, Infrastructure Security, Microsoft Servers, Security Management, Payment Card Industry (PCI) Data Security Standards, Information Systems Security, Windows Servers, IT Infrastructure, Security Information and Event Management (SIEM), Disaster Recovery, IT Automation, Virtual Machines, Configuration Management

Skills you'll gain: Malware Protection, Network Security, Cybersecurity, Security Testing, Cyber Attacks, Information Systems Security, Penetration Testing, Intrusion Detection and Prevention, Firewall, Threat Detection, Brute-force attacks, Internet Of Things, Network Analysis

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

Skills you'll gain: Pivot Tables And Charts, Spreadsheet Software, Data Analysis Expressions (DAX), Data Analysis, Analytics, Business Modeling, Business Analysis, Data Storytelling, Data Presentation, Microsoft 365, Trend Analysis, Data Security, Data Entry, Key Performance Indicators (KPIs), Data Management, Productivity