IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Johns Hopkins University
Skills you'll gain: Infection Control, Emergency Response, Personal protective equipment, Public Health, Community Health, Mental Health, Health And Safety Standards, Patient Education and Support, Education and Training, Policy Development, Interpersonal Communications
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Cyber Governance, Cyber Security Policies, Contingency Planning, Risk Management, Cyber Security Strategy, Security Management, Enterprise Risk Management (ERM), Business Risk Management, IT Management, Cybersecurity, Governance, Cyber Risk, Information Technology, Staff Management, Organizational Leadership, Organizational Structure
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Windows PowerShell, Scripting, Automation, Windows Servers, Data Validation, Server Administration, Administration, Software Installation, Cloud Deployment, Service Management, Remote Access Systems, Extensible Markup Language (XML), Debugging
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: JSON, NoSQL, Cloud API, Javascript, Data Store, Data Import/Export, Cloud Computing, Software Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Kanban Principles, Agile Methodology, Lean Methodologies, Workflow Management, Process Development, Process Management, Business Process, Business Process Management, Process Mapping, Collaborative Software, Service Design
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: digital literacy, Social Media, Self-Awareness, Literacy, Content Creation, Personal Development, Blogs, Diversity Awareness, Instagram, Media and Communications, Sociology, Electronic Media, Critical Thinking, Social Studies, Social Sciences, Culture, Cultural Responsiveness, Case Studies, Analysis, Writing
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Proposal Writing, Fundraising, Prospecting and Qualification, Business Writing, Stakeholder Management, Negotiation, Compliance Reporting, Relationship Building, Communication Strategies
Beginner · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain: Business Writing, Business Correspondence, Writing, Report Writing, Business Communication, Writing and Editing, Organizational Structure, Vocabulary, Grammar, Concision, English Language, Target Audience, Organizational Skills, Editing, Press Releases
Intermediate · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Construction, Construction Inspection, Construction Management, Equipment Design, Construction Engineering, Construction Estimating, Product Lifecycle Management, Cost Estimation, Building Codes, Engineering Practices, Commercial Construction, Machine Controls, Plant Operations and Management, Structural Engineering, Environmental Engineering, Facility Management and Maintenance, Automation Engineering, Engineering Plans And Specifications, Architecture and Construction, Civil Engineering
Advanced · Specialization · 3 - 6 Months

Capitals Coalition
Skills you'll gain: Stakeholder Engagement, Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Risk Management, Sustainable Development, Natural Resource Management, Business Valuation, Sustainability Reporting, Stakeholder Analysis, Risk Analysis, Human Capital, Risk Management, Decision Making, Problem Solving, Business Communication
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Water Quality, Laboratory Testing, Chemistry, Product Testing, Chemical Engineering, Biochemistry, Process Control, Analytical Testing, Materials science, Physics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, Organizational Change, Generative AI Agents, Business Transformation, Stakeholder Communications, Organizational Development, Business Communication, Communication, Internal Communications, Employee Training, Workforce Development, Stakeholder Engagement, Employee Engagement, Change Management
Beginner · Course · 1 - 4 Weeks