IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Social Impact, Return On Investment, Sustainability Reporting, Needs Assessment, Program Evaluation, Performance Reporting, Project Scoping, Project Performance, Strategic Communication, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Diversity Awareness, Culture, Cultural Responsiveness, Intercultural Competence, Cultural Diversity, Teaching, Instructing, Curriculum Planning, Mathematics Education, Cultural Sensitivity, Education and Training, English Language, Language Learning, Pedagogy, Diversity Equity and Inclusion Initiatives, Student Engagement, Lesson Planning
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Organizational Skills, Document Management, Project Management Software, Project Coordination, Telecommuting, Project Management, Productivity Software, Internal Communications, File Management, User Accounts, Information Privacy, Account Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: ISO/IEC 27001, Threat Management, Security Management, Data Security, Cyber Risk, Risk Management, Continuous Monitoring, Vulnerability Assessments, Cyber Security Policies, Security Controls, Governance Risk Management and Compliance, Cybersecurity, Information Systems, Scenario Testing, Asset Protection
Beginner · Course · 3 - 6 Months

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Theoretical Computer Science, Computational Logic, Mathematical Theory & Analysis, Algorithms, Computational Thinking, Programming Principles, Computer Science, Data Structures, Graph Theory, Deductive Reasoning, Natural Language Processing, Logical Reasoning, Formal Learning
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Compassion, Philanthropy, Positivity, Empathy, Social Impact, Cultural Diversity, Cultural Sensitivity, Self-Awareness, Culture, Decision Making, Goal Setting, Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, Google Cloud Platform, Kubernetes, Cloud Storage, Amazon S3, Hybrid Cloud Computing, Public Cloud, Containerization, Application Deployment, Multi-Cloud, Network Architecture, SQL, Relational Databases
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Generative AI, LLM Application, Content Creation, Marketing Operations, AI Enablement, Marketing Analytics, Marketing Strategies, Strategic Marketing, Innovation, Prompt Engineering, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Business Ethics, Responsible AI, Case Studies, Governance, Ethical Standards And Conduct, AI Security, Compliance Management, Artificial Intelligence, Business Management, Regulation and Legal Compliance, Accountability, Information Privacy, Business Strategies, Decision Making, Social Impact, Social Justice
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Bedrock, Generative AI Agents, AI Product Strategy, AI Enablement, Business Solutions, Business Transformation, Technical Communication
Beginner · Course · 1 - 4 Weeks

Dell
Skills you'll gain: Rapport Building, Sales Presentation, Digital Transformation, Data Centers, Customer Relationship Building, Customer Insights, Sales, Technical Sales, Interviewing Skills, Outside Sales, Inside Sales, Data Storage Technologies, Business Research, Communication, Solution Selling, Computer Hardware, Software As A Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Marketing Analytics, Web Analytics, Marketing Strategies, Advertising Campaigns, Customer Insights, Analytics, Target Audience, Trend Analysis, Strategic Marketing, Digital Marketing, Performance Reporting, Performance Analysis, Business Reporting
Beginner · Course · 1 - 4 Weeks