Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations
Beginner · Guided Project · Less Than 2 Hours

Peking University
Skills you'll gain: Market Research, Telephone Skills, Business Communication, Business Marketing, Cultural Sensitivity, Hospitality, Business Correspondence, Negotiation, Language Competency, Business, Events and Conferences, Customer Relationship Building, Presentations, Vocabulary
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Target Audience, Target Market, Facebook, Customer Analysis, Social Media Marketing, Social Media Content, Business Marketing, Social Media, Content Creation, Business Planning, Drive Engagement
Intermediate · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Innovation, AI Enablement, Scalability, Procurement, Artificial Intelligence, Automation, Initiative and Leadership, Strategic Sourcing, Natural Language Processing, Business Transformation, Organizational Change, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML), Organizational Effectiveness, Performance Improvement, Emerging Technologies, Product Improvement, Operational Efficiency, Goal Setting, Product Requirements
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: File Management, Document Management, Document Control, Authorization (Computing), Auditing, Records Management, Compliance Auditing, Organizational Skills, Version Control, Procurement, Project Documentation, Data Governance, Vendor Contracts
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Self-Awareness, Decision Making, Cultural Diversity, Culture, Empathy
Beginner · Course · 1 - 4 Weeks

Splunk Inc.
Skills you'll gain: Splunk, Data Visualization Software, Dashboard, Security Information and Event Management (SIEM), Ad Hoc Reporting, Business Intelligence, Data Analysis, Data Processing, Big Data, Data Science, Data Transformation, Query Languages, Analysis, Incident Response, Business Analysis
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Constructive Feedback, Decision Making, Peer Review, Personal Development, Cooperation, Self-Awareness, Critical Thinking, Performance Review, Leadership, Adaptability, Positivity, Creativity, Communication, People Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Growth Strategies, Strategic Leadership, Sales Strategy, Business Leadership, Customer Relationship Management, Leadership Development, Business Development, Team Motivation, Business Strategy, Leadership, Team Performance Management, Strategic Decision-Making, Customer experience strategy (CX), Business Planning, Team Management, Communication, Risk Analysis, Growth Mindedness, Key Performance Indicators (KPIs)
Advanced · Course · 1 - 3 Months

Skills you'll gain: Information Privacy, General Data Protection Regulation (GDPR), AI Security, Responsible AI, Personally Identifiable Information, Legal Technology, Data Security, Data Ethics, Large Language Modeling, Business Ethics, Data Governance, Prompt Engineering, Cyber Security Strategy, Data Loss Prevention, Ethical Standards And Conduct, Generative AI, Regulatory Compliance, Cybersecurity, Risk Analysis, Governance
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Good Clinical Practices (GCP), Informed Consent, Clinical Research, Clinical Trials, Clinical Research Ethics, Institutional Review Board (IRB), Drug Development, Record Keeping, Clinical Documentation, Regulatory Compliance, Patient Communication
Beginner · Course · 1 - 4 Weeks