IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Data Cleansing, Data Manipulation, Data Integration, R Programming, Data Preprocessing, Tidyverse (R Package), Data Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Lean Methodologies, Process Improvement, Lean Six Sigma, Statistical Process Controls, Continuous Improvement Process, Process Optimization, Quality Control, Process Capability, Employee Training, Operational Efficiency, Waste Minimization, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Graph Theory, C++ (Programming Language), Network Routing, Data Structures, Object Oriented Programming (OOP), File I/O, Computational Thinking, Algorithms
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Collaborative Software, Journals, Organizational Skills, Productivity, Timelines, Productivity Software, Project Management Software, Information Architecture, Project Management, Personal Development, Query Languages
Beginner · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: Virtualization, Virtual Machines, Virtual Networking, Computing Platforms, Software Installation, Ubuntu, Microsoft Windows, System Requirements
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Mindfulness, Stress Management, Composure, Personal Development, Emotional Intelligence, Resilience, Self-Awareness, Mental Health, Mental Concentration, Respiration, Physiology, Neurology
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Value Propositions, Entrepreneurship, Ideation, New Product Development, Business Modeling, Sales Presentations, Innovation, New Business Development, Business Planning, Presentations, Strategic Thinking, Business Strategies, Competitive Analysis, Market Research
Advanced · Course · 1 - 3 Months

Skills you'll gain: Selenium (Software), Test Script Development, Test Automation, Browser Compatibility, Java Programming, Software Testing, Javascript, Eclipse (Software), Apache Maven, Development Environment, Object Oriented Programming (OOP), Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Software Installation, System Configuration
Intermediate · Course · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Access, Database Design, Relational Databases, Database Management, Excel Macros, Microsoft 365, Database Development, Database Administration, Database Architecture and Administration, Data Integrity, Data Maintenance, Microsoft Windows, Databases, Microsoft Office, Data Entry, Query Languages, Data Presentation, Productivity Software, User Interface (UI), Scripting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Analysis, Statistical Analysis, Probability Distribution, R Programming, Exploratory Data Analysis, Statistical Modeling, Machine Learning, Statistical Inference, Classification Algorithms, Data Manipulation, Supervised Learning, Random Forest Algorithm, Regression Analysis, Model Evaluation, Decision Tree Learning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Exploratory Data Analysis, Logistic Regression, Supervised Learning, Applied Machine Learning, Model Evaluation, Data Modeling
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: ChatGPT, Machine Learning Methods, Data Mining, Generative AI, Recurrent Neural Networks (RNNs), Data Preprocessing, Python Programming, Machine Learning Algorithms, Data Manipulation
Advanced · Course · 1 - 4 Weeks