IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Wireless Networks, Mobile Security, General Networking, Proxy Servers, Network Security, Cybersecurity, Virtual Private Networks (VPN), Security Awareness, Information Privacy, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Human Resource Strategy, Human Resources, Responsible AI, AI Enablement, Miro AI, Data Ethics, Workflow Management, Employee Retention, Agentic Workflows, Talent Management, Succession Planning, Talent Acquisition, Talent Recruitment, Personally Identifiable Information, Automation, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Digital Transformation, Performance Analysis
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Linux, Linux Administration, Linux Servers, Linux Commands, Operating System Administration, Systems Administration, Virtualization, Cloud Computing, Display Devices, Cybersecurity
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Google Cloud Platform, Virtual Networking, Network Planning And Design, Prompt Engineering Tools, General Networking, Network Engineering, Network Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Vulnerability Assessments, Vulnerability Management, Cyber Threat Intelligence, MITRE ATT&CK Framework, Cybersecurity, Endpoint Detection and Response, Intrusion Detection and Prevention, Cyber Attacks, Security Information and Event Management (SIEM), Event Monitoring, Cyber Engineering, Patch Management, Network Security, Malware Protection, Continuous Monitoring, Security Management, Cyber Risk, Digital Forensics, Risk Analysis
Intermediate · Specialization · 1 - 3 Months
Skills you'll gain: MLOps (Machine Learning Operations), Model Deployment, CI/CD, Continuous Deployment, Docker (Software), Kubernetes, Containerization, AI Workflows, Scalability, AI Orchestration, DevOps, Model Evaluation, Continuous Monitoring, Version Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Metasploit, Open Web Application Security Project (OWASP), Network Protocols, Vulnerability Assessments, Cyber Security Assessment, Exploitation techniques, Brute-force attacks, Windows PowerShell, Active Directory, Network Security, Network Analysis, Microsoft Windows, Wireless Networks, Scripting, Virtual Environment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Risk Management, Governance, ISO/IEC 27001, Enterprise Risk Management (ERM), Cyber Governance, NIST 800-53, Cyber Risk, Compliance Management, Security Controls, Program Implementation, Regulatory Compliance, Cybersecurity, Cyber Security Strategy, Business Continuity, Asset Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Collaborative Software, Teaching, Education Software and Technology, Interactive Learning, Graphic Design, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Orchestration, Model Deployment, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, AI Security, Artificial Intelligence, Prompt Engineering, Generative AI, Product Support, OpenAI API, Retrieval-Augmented Generation
Advanced · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Computing, Cloud Services, Cloud Infrastructure, Cloud Solutions, Public Cloud, Operational Efficiency, Innovation, Digital Transformation, Business Solutions
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Incident Response, Cybersecurity, Cyber Attacks, Computer Security Incident Management, Security Awareness, Personally Identifiable Information, Threat Detection, Information Privacy, Network Security, Multi-Factor Authentication
Beginner · Course · 1 - 3 Months