
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Content Performance Analysis, Social Media Management, Social Media, Social Media Marketing, Brand Marketing, Social Media Strategy, Content Strategy, Customer Engagement, Marketing Analytics, Content Creation, Performance Metric, Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Writing, Storytelling, Copywriting, Persuasive Communication, Facebook, Business Writing, Content Creation, Social Media Content, Social Media, Drive Engagement, Social Media Campaigns, AI Product Strategy, Prompt Engineering Tools
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Excel Formulas, Microsoft Excel, Microsoft Office, Spreadsheet Software, Microsoft 365, File Management, Document Management, Data Management, Productivity Software, Data Entry, Microsoft Windows, Data Import/Export, User Interface (UI)
Mixed · Course · 1 - 3 Months

Universitat Politècnica de València
Skills you'll gain: SQL, Data Integrity, Database Management, Relational Databases, Database Systems, Databases, Query Languages, Database Design, Web Applications, Application Security, Server Side, Data Manipulation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Accounting Software, Financial Reporting, Business Reporting, Management Reporting, Project Accounting, Bookkeeping, Standard Accounting Practices, Accounting, Small Business Accounting, Ledgers (Accounting), General Accounting, Software As A Service, Expense Management, Order Management, Billing, Billing & Invoicing, Invoicing, System Configuration, Inventory Management System, Payment Processing
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Preprocessing, Model Evaluation, Applied Machine Learning, Big Data, Google Cloud Platform, Data Manipulation, Predictive Analytics, Machine Learning, Exploratory Data Analysis, SQL
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Model Evaluation, Time Series Analysis and Forecasting, Forecasting, Google Cloud Platform, Predictive Analytics, Predictive Modeling, Big Data, Data Analysis, Data Analysis Software, Exploratory Data Analysis, Cloud Storage
Beginner · Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Digital Marketing, Performance marketing, Marketing Analytics, Key Performance Indicators (KPIs), Consumer Behaviour, E-Commerce, Target Market, Customer Insights, Market Analysis, Data Analysis, Unsupervised Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Supervised Learning, Data Modeling, Unsupervised Learning, Applied Machine Learning, Data Analysis, Regression Analysis, Classification Algorithms, Classification And Regression Tree (CART), Machine Learning Algorithms, Machine Learning, Decision Tree Learning, Predictive Analytics, Logistic Regression, Random Forest Algorithm, Bayesian Statistics
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Restful API, Google Cloud Platform, API Design, Cloud Deployment, Scalability, Service Oriented Architecture, Back-End Web Development, Server Side, Data Management, Network Analysis
Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Content Performance Analysis, Employee Surveys, Developing Training Materials, Data Analysis Software, User Accounts, Microsoft 365, Education Software and Technology
Beginner · Guided Project · Less Than 2 Hours