IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Collaborative Software, Data Sharing, Organizational Skills, User Accounts, Telecommuting, Teamwork, Graphic Design, Productivity, Content Marketing, Business Communication, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Ansible, Shell Script, Infrastructure as Code (IaC), YAML, System Configuration, Debugging, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Windows Servers, Active Directory, Remote Access Systems, Microsoft Servers, Virtual Private Networks (VPN), Microsoft Azure, Dynamic Host Configuration Protocol (DHCP), Hybrid Cloud Computing, Data Storage Technologies, Network Infrastructure, Virtual Networking, Cloud Storage, Wide Area Networks, File Systems, TCP/IP
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Follow Through, Culture Transformation, Customer experience improvement, Communication, Video Production
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Meeting Facilitation, Team Performance Management, Productivity, Time Management, Calendar Management, Business Workflow Analysis, Performance Analysis, Process Optimization, Process Development, Business Metrics, Drive Engagement, Data-Driven Decision-Making, Consolidation, Scheduling, Auditing, Proposal Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Performance Tuning, Splunk, Role-Based Access Control (RBAC), Scripting, Servers, Security Controls, Data Pipelines, Application Performance Management, System Monitoring, Data Infrastructure, Windows Servers, Network Troubleshooting, Distributed Computing, Systems Administration, System Configuration, Identity and Access Management, Data Management, Security Information and Event Management (SIEM), Configuration Management, Performance Improvement
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Storytelling, Healthcare Project Management, Data Visualization, Concision, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Serviço Nacional de Aprendizagem Industrial - Departamento Nacional
Skills you'll gain: Google Workspace, digital literacy, Productivity Software, Google Docs, Collaborative Software, Digital Communications, Virtual Teams, Google Sheets, Digital Transformation, Microsoft Teams, Computer Literacy, Technology Solutions, Meeting Facilitation, Telecommuting, Business Software, Cloud Storage, Data Security
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Application Lifecycle Management, Microsoft Power Platform, Integration Testing, Application Development, Power Apps Component Framework, DevOps, Application Deployment, Database Design, Usability Testing, Development Testing, Scenario Testing, Solution Architecture, Simulations, User Interface (UI) Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Networking, Role-Based Access Control (RBAC), Data Persistence, Continuous Deployment, Proxy Servers, Capacity Management, Application Performance Management, CI/CD, Key Management, Software Versioning, YAML, Network Security, API Gateway, Network Routing, Application Deployment, Disaster Recovery, Large Language Modeling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Serverless Computing, Cloud Security, Amazon Elastic Compute Cloud, Load Balancing, Database Management, Cloud Management, Amazon CloudWatch, Scalability, Cloud Computing, Amazon S3, Identity and Access Management, Cloud Infrastructure, Virtual Networking, Network Security
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Marketing Planning, Performance Measurement, Customer Retention, Analysis, Customer Insights, Brand Management
Beginner · Course · 1 - 4 Weeks