IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Pivot Tables And Charts, Excel Formulas, Microsoft Excel, Case Studies, Performance Analysis, Variance Analysis, Trend Analysis, Data Manipulation, Human Resources Information System (HRIS), Budgeting, Employee Performance Management, Performance Measurement, Business Analysis, Data Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: File Management, Document Management, Document Control, Authorization (Computing), Auditing, Records Management, Compliance Auditing, Organizational Skills, Version Control, Procurement, Project Documentation, Data Governance, Vendor Contracts
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Algorithms, Systems Analysis, Resource Utilization, Scalability
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Newsletters, Email Marketing, Content Performance Analysis, Driving engagement, Digital Marketing, Campaign Management, Marketing Effectiveness, Marketing Materials, Business Metrics, Customer Engagement, Performance Metric, Content Creation, Key Performance Indicators (KPIs), Performance Measurement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Modeling, Portfolio Risk, Risk Management, Bank Regulations, Operational Risk, Risk Analysis, Business Continuity, Business Risk Management, Financial Analysis, Financial Systems
Mixed · Course · 1 - 3 Months

Skills you'll gain: Object Oriented Programming (OOP), Matplotlib, Data Visualization, Seaborn, NumPy, Python Programming, Scatter Plots, Pandas (Python Package), Data Analysis, Box Plots, JSON, File Management, Debugging, Data Manipulation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Bedrock, Retrieval-Augmented Generation, Responsible AI, Generative AI, AI Security, Amazon Web Services, AI Enablement, Cloud Engineering, Large Language Modeling, Model Deployment, Prompt Engineering, Data Ethics, AWS Identity and Access Management (IAM), Model Evaluation, Cloud Security, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Workflows, AI Orchestration, Salesforce, Agentic Workflows, Generative AI Agents, AI Enablement, Agentic systems, Responsible AI, Artificial Intelligence, Workflow Management, AI Security, Performance Testing, Data Governance, Enterprise Architecture, Business Logic, Customer Relationship Management (CRM) Software, Model Evaluation, Application Lifecycle Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Real Time Data, Data Lakes, Model Deployment, Google Cloud Platform, Feature Engineering, PySpark, Data Pipelines, Cloud Storage, Data Import/Export, Dataflow, Big Data, Apache Spark, Apache Hadoop, Dashboard, Data Architecture, Data Governance, Apache Kafka, Data Infrastructure, Tensorflow, Data Warehousing
Intermediate · Professional Certificate · 3 - 6 Months

Universiteit Leiden
Skills you'll gain: Arbitration, Diplomacy, Legal Strategy, International Relations, Conflict Management, Case Studies
Mixed · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Software Installation, Programming Principles, Other Programming Languages, Functional Design, Computer Programming, Ruby (Programming Language), Theoretical Computer Science, Software Design, Computational Thinking
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Web Design and Development, Web Design, Web Content, Web Development, Cascading Style Sheets (CSS), Responsive Web Design, Web Applications, Front-End Web Development, Browser Compatibility, Web Development Tools, Software Development, Embeddings, Software Design
Mixed · Course · 1 - 3 Months