IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Jira (Software), Issue Tracking, Problem Management, Software Documentation, Dependency Analysis, Technical Documentation, Technical Writing, Technical Support, Technical Communication, Quality Assurance, Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Remote Access Systems, Disaster Recovery, OSI Models, General Networking, Network Administration, Network Troubleshooting, Computer Networking, Network Architecture, Network Infrastructure, Networking Hardware, Network Monitoring, TCP/IP, Virtual Private Networks (VPN), Network Protocols, Cybersecurity, Computer Security, Data Centers, Virtualization, Authentications
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Operating System Administration, Information Technology Operations, Incident Management, Security Management, IT Automation, Security Controls, Systems Administration, Technical Support and Services, Scripting, Endpoint Security, Data Security, General Networking, Network Troubleshooting, Knowledge of Apple Software, Wireless Networks, User Accounts
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Contract Management, Performance Analysis, Legal Technology, Contract Review, Generative AI, Contract Compliance, Analysis, Workflow Management, Compliance Management, Artificial Intelligence, Document Management, AI Workflows, Business Process Automation, AI Integrations, Vendor Management, Automation, Process Optimization, Operational Efficiency
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Responsible AI, Agile Methodology, Issue Tracking, Agile Project Management, Software Quality Assurance, Project Coordination, Continuous Improvement Process, Coordination, Workflow Management, Model Evaluation, AI Integrations, Test Case, AI Enablement, Verification And Validation, Scrum (Software Development), Automation, Generative AI, Agile Product Development, Dashboard
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Computer Hardware, SQL, Hardware Architecture, General Networking, Database Design, Database Software, Hardware Troubleshooting, Networking Hardware, Database Theory, Databases, Database Management Systems, Computer Networking, Relational Databases, Network Support, Database Management, Network Protocols, Query Languages, Information Technology, Network Routers, Wireless Networks
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Terraform, Git (Version Control System), Containerization, Incident Management, Site Reliability Engineering, Infrastructure as Code (IaC), Cloud-Native Computing, Prometheus (Software), Version Control, Grafana, Kubernetes, DevSecOps, Devops Tools, CI/CD, DevOps, Docker (Software), Microservices, Incident Response, Cloud Infrastructure, Multi-Cloud
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Disaster Recovery, Microsoft Azure, Microsoft Copilot, System Monitoring, Cloud Security, Cloud Management, Systems Administration, Cloud Storage, Patch Management, Virtual Machines, Cyber Security Policies, File Management, Virtualization and Virtual Machines, Generative AI
Beginner · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Local Area Networks, System Support, Incident Management, Linux Commands, Network Monitoring, Information Technology Operations, User Provisioning, Dynamic Host Configuration Protocol (DHCP), Data Storage, Hardware Troubleshooting, Network Infrastructure, Security Controls, VPN Clients, Remote Access Systems, System Configuration, Linux, Mac OS, Email Security, Android (Operating System)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Accounts, Linux, Linux Administration, Shell Script, Linux Commands, Unix Shell, Command-Line Interface, Operating System Administration, Bash (Scripting Language), System Monitoring, Unix Commands, File Systems, grep, Unix, Scripting, System Support, Systems Administration, File Management, Scripting Languages, Operating Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Site Reliability Engineering, AI Integrations, Business Process Automation, AI Workflows, Quality Monitoring, IT Automation, Quality Assurance, Automation, Model Optimization, Service Level, Document Management, Prompt Engineering, Debugging
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Networking Hardware, General Networking, Network Infrastructure, Local Area Networks, OSI Models, Network Protocols, Network Support, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), TCP/IP, Network Architecture, Computer Networking, Network Planning And Design, Wireless Networks, Network Security, Network Switches, Virtual Local Area Network (VLAN)
Beginner · Course · 1 - 4 Weeks