
Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

University of Oxford
Skills you'll gain: Social Impact, Design Thinking, Innovation, Community Development, Organizational Strategy, Brainstorming, Strategic Leadership, Human Centered Design, Research and Design, Stakeholder Analysis, Team Building, Growth Strategies, Risk Management, Marketing Strategies, Competitive Analysis, Customer Analysis, Financial Modeling, Quality Assurance
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Lean Methodologies
Beginner · Course · 1 - 3 Months

Eindhoven University of Technology
Skills you'll gain: Energy and Utilities, Human Factors, Psychology, Environmental Science, Aesthetics, Safety Standards, Environmental Issue, Research, Technical Standard, Safety and Security
Mixed · Course · 1 - 3 Months

Skills you'll gain: Computer Security Incident Management, Business Continuity Planning, Disaster Recovery, Business Continuity, Cyber Threat Intelligence, Threat Detection, Cyber Attacks, Security Awareness, Risk Analysis, Compliance Management, Business Analysis, Digital Forensics
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Design Thinking, Creative Problem-Solving, Ideation, Innovation, Brainstorming, Strategic Thinking, Storytelling, Human Centered Design, Data Visualization, Growth Mindedness, A/B Testing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, LLM Application, OpenAI API, Large Language Modeling, Embeddings, Responsible AI, AI Personalization, Cost Management, Artificial Intelligence, AI Enablement, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Visualization, Network Analysis, Relational Databases, Data Visualization Software, Social Network Analysis, Data Storytelling, Data Analysis, Data Manipulation, Social Impact, Human Factors, Innovation
Intermediate · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Microsoft Excel, Business Analytics, Operations Research, Mathematical Modeling, Analytical Skills, Forecasting, Classification Algorithms, Network Model, Advanced Analytics, Applied Machine Learning, Decision Making, Business Modeling, Team Building, Process Optimization, Case Studies
Build toward a degree
Beginner · Course · 3 - 6 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Driving engagement, AI Personalization, Media Production, Media Strategy, Media and Communications, Community Organizing, Augmented and Virtual Reality (AR/VR), Digital Media Strategy, Content Creation, Social Media Strategy, Web Content, Social Media, Revenue Management, Innovation, Brand Management, Data-Driven Decision-Making, E-Commerce, Video Production, User Centered Design, Game Theory
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, User Centered Design, Prototyping, UI/UX Research, Miro AI, Wireframing, User Research, Design Thinking
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Drive Engagement, Trustworthiness, Organizational Development, Safety Culture, Communication
Intermediate · Course · 1 - 4 Weeks