IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Alberta
Skills you'll gain: Reinforcement Learning, Sampling (Statistics), Machine Learning Algorithms, Simulations, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Algorithms, Probability Distribution
Intermediate · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: User Experience Design, Adobe XD, User Interface (UI) Design, User Centered Design, Interaction Design, Prototyping, Wireframing, User Research, User Flows, Application Design, Mockups, Information Architecture, Ideation, Adobe InDesign, Adobe Illustrator
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Open Web Application Security Project (OWASP), Incident Response, Penetration Testing, Computer Security Incident Management, Metasploit, Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Threat Management, Data Security, Authentications, Cyber Attacks, Security Testing, Cloud Security, Security Strategy, Computer Security Awareness Training, Risk Management, Security Awareness, Enterprise Security
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Portfolio Risk, Investment Management, Risk Management, Financial Analysis, Risk Analysis, Portfolio Management, Investments, Return On Investment, Statistics
Intermediate · Guided Project · Less Than 2 Hours
University of California, Santa Cruz
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Sheets, Spreadsheet Software, Excel Formulas, Pivot Tables And Charts, Collaborative Software, Data Sharing, Data Presentation, Data Visualization, Data Visualization Software, Data Analysis, Data Import/Export, Data Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
Beginner · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Arbitration, Court Systems, Mediation, Political Sciences, Legal Research, Legal Proceedings, Diplomacy, Case Law, Legal Hearings, Adjudication, International Relations, Civil Law, Case Studies
Mixed · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Storytelling, Content Creation, Writing and Editing
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Recognizing Others, Team Motivation, Tactfulness, Performance Review, Performance Management, Employee Performance Management, Staff Management, Emotional Intelligence, Coaching, Creativity, Communication
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Traffic Flow Optimization, Architectural Design, Sustainable Development, Stormwater Management, Building Codes, Community Development, Land Development, Public Works, Sustainable Architecture, Landscape Architecture, Transportation Operations, Civil Engineering, Case Studies, Environmental Engineering, Building Design, Economic Development, Land Management, Sustainable Design, Sustainable Technologies, Environmental Science
Intermediate · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Internet Of Things, Networking Hardware, Network Infrastructure, Network Routers, General Networking, Network Switches, Network Protocols, Network Architecture, Cloud Infrastructure, Wireless Networks, Network Administration, Local Area Networks, Wide Area Networks, Infrastructure Security, Data Science, Telecommunications, Communication Systems, Distributed Computing, Python Programming, Machine Learning
Intermediate · Specialization · 3 - 6 Months