IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Arizona
Skills you'll gain: Ancient History, Physics, Mechanics, Physical Science, Science and Research, World History, Research, Scientific Methods, Chemistry, Biology
Beginner · Course · 1 - 3 Months

Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Ancient History, Governance, Social Studies, World History, Anthropology, Diplomacy, Sociology, Political Sciences, Economics
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: C# (Programming Language), ASP.NET, .NET Framework, Object Oriented Programming (OOP), Web Applications, Programming Principles, Web Development, Debugging, Event-Driven Programming, Development Environment
Intermediate · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Market Analysis, Marketing, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Marketing, Sales, Growth Strategies, Market Research, Sales Prospecting, Business Development, New Business Development, A/B Testing, Entrepreneurship, Digital Marketing
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Institutional Review Board (IRB), Clinical Trials, Health Policy, Health Disparities, Clinical Research, Clinical Research Ethics, Health Equity, Healthcare Ethics, Public Health, Epidemiology, Good Clinical Practices (GCP), Pre-Clinical Development, Policty Analysis, Research, and Development, Health Care, Medical Science and Research, Policy Development, Community Health, Policy Analysis, Drug Development, Research
Beginner · Specialization · 3 - 6 Months

Technical University of Munich (TUM)
Skills you'll gain: Higher Education, Student Services, Cultural Sensitivity, Student Support and Services, Intercultural Competence, Cultural Diversity, Learning Strategies, Education and Training
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Spring Framework, Object-Relational Mapping, Transaction Processing, Data Persistence, Database Systems, Java, Restful API, Web Services, Web Applications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Debugging, Embedded Systems, Integrated Development Environments, C (Programming Language), Computer Programming Tools, Development Environment, Electronic Hardware, Electronics, Software Development Tools
Intermediate · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Image Quality, Image Analysis, Computer Vision, Photography, Color Theory, Computer Displays, Computer Graphics, Digital Signal Processing, Semiconductors
Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Experience Design, Wireframing, User Research, Responsible AI, User Centered Design, AI Product Strategy, Usability, Adobe XD, Usability Testing, Generative AI, Figma (Design Software), Design Thinking, Prototyping, User Interface (UI) Design, Persona Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks