IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), Wide Area Networks, Network Security, Threat Detection, Network Administration, TCP/IP, Multiprotocol Label Switching, Computer Networking, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Switches, Network Protocols
Advanced · Course · 3 - 6 Months

University of Michigan
Skills you'll gain: Email Automation, Creativity, Presentations, AI Enablement, Persuasive Communication, Editing, Writing, Communication, Artificial Intelligence, Public Speaking, Generative AI, Content Creation, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Strategic Thinking, Business Strategy, Business Strategies, Strategic Decision-Making, Competitive Analysis, Organizational Strategy, Decision Making, Corporate Strategy, Market Analysis, Analysis, Continuous Monitoring, Market Dynamics
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Web Development, Web Design and Development, Web Development Tools, Web Design
Intermediate · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Package and Software Management, Linux Administration, Shell Script, Ubuntu, User Accounts, Linux, Unix Shell, Linux Servers, Linux Commands, Unix, Red Hat Enterprise Linux, Bash (Scripting Language), Kubernetes, Command-Line Interface, Network Troubleshooting, Containerization, Ansible, File Systems, Application Deployment, Authentications
Intermediate · Specialization · 1 - 3 Months

École normale supérieure
Skills you'll gain: Theoretical Computer Science, Combinatorics, Algorithms, Advanced Mathematics, Linear Algebra, Mathematical Modeling, Probability
Mixed · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Professional Development, Intercultural Competence, Trustworthiness, Cultural Diversity, Personal Development, Overcoming Obstacles, Education and Training, Collaboration, Goal Setting, Teamwork, Problem Solving, Adaptability, Higher Education, digital literacy, Communication, Time Management
Beginner · Course · 1 - 3 Months

Advancing Women in Tech
Skills you'll gain: Amazon Web Services, Cloud Computing, Cloud Computing Architecture, Technical Product Management, Cloud Security, AWS Identity and Access Management (IAM), Network Security, Infrastructure Security, Product Management, Technical Support, Business
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Large Language Modeling, Business Leadership, AI Enablement, AI Product Strategy, Communication, Strategic Leadership, Prompt Engineering, Business Transformation, Strategic Decision-Making, Business Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Web Scraping, Data Visualization, Data Preprocessing, Data Cleansing, Exploratory Data Analysis, Scripting, Data Analysis, Data Manipulation, Data Import/Export, Extensible Markup Language (XML), Python Programming, Jupyter, GitHub
Intermediate · Guided Project · Less Than 2 Hours

EC-Council
Skills you'll gain: Node.JS, MongoDB, Angular, Full-Stack Web Development, JavaScript Frameworks, Restful API, Web Applications, Web Development, NoSQL, Front-End Web Development, Application Security, Web Development Tools, Web Servers, Application Programming Interface (API), Javascript, Database Systems, Back-End Web Development
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Responsible AI, Data Ethics, AI Security, Artificial Intelligence and Machine Learning (AI/ML), Ethical Standards And Conduct, Model Evaluation, Human Centered Design, Data Quality
Intermediate · Course · 1 - 3 Months