Skills you'll gain: Business Metrics, Analytics, Business Analytics, Business Intelligence, Performance Metric, Marketing Analytics, Big Data, Key Performance Indicators (KPIs), Data Analysis, Web Analytics, Case Studies, Data-Driven Decision-Making, Cash Flows

Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Customer experience improvement, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Automation

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration

Skills you'll gain: Virtual Teams, Operational Efficiency, Process Improvement and Optimization, Telecommuting, Process Analysis, Workflow Management, Business Process Automation, Team Management, Employee Engagement, Operations Management, Automation, Change Management, Data Security, Remote Access Systems

Skills you'll gain: Lean Manufacturing, Process Improvement, Process Optimization, Manufacturing and Production, Six Sigma Methodology, Organizational Strategy, Key Performance Indicators (KPIs), Strategic Leadership, Continuous Improvement Process, Operational Analysis, Change Management, Systems Analysis, Simulation and Simulation Software, Sustainable Systems, Operations Research, AI Enablement

Skills you'll gain: User Story, Persona (User Experience), Design Thinking, Agile Product Development, Agile Methodology, Interviewing Skills, User Research, Persona Development, Product Development, Innovation, User Centered Design

Skills you'll gain: Social Media, Social Media Marketing, Driving engagement, Marketing

Skills you'll gain: Workplace Bullying Intervention, Disciplinary Procedures, Conflict Management, Leadership and Management, People Management, Organizational Leadership, Business Leadership, Emotional Intelligence, Leadership, Employee Performance Management, Employee Engagement, Human Resource Strategy, Self-Awareness, Employee Retention, Coaching, Communication Strategies

Skills you'll gain: Sales Strategy, Consultative Selling, B2B Sales, Customer Relationship Building, Business Communication, Sales Presentations, Overcoming Objections, Sales Process, Digital Transformation, Prospecting and Qualification, AI Personalization, Value Propositions, Customer Relationship Management (CRM) Software

Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Enablement, Sales Development, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Inside Sales, Generative AI Agents, AI Enablement, AI Personalization, Case Studies, HubSpot CRM, Automation

Skills you'll gain: Storyboarding, Video Production, Scripting, Storytelling, Content Creation, Writing and Editing, AI Personalization

Skills you'll gain: Environmental Issue, Team Building, Entrepreneurship, Business Modeling, Case Studies, Sustainable Business, Business Strategy, Innovation, Market Opportunities, Sustainable Development, Sustainable Architecture, Business Development, Investment Banking