IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Virtualization, Platform As A Service (PaaS), Containerization, Cloud-Native Computing, Serverless Computing, Cloud Infrastructure, Network Security, Cloud Computing, Amazon Web Services, Cloud Management, Infrastructure as Code (IaC), Cloud Computing Architecture, Virtual Machines, Network Troubleshooting, Cloud Platforms, Hyper-V, Software-Defined Networking, Cloud Security, Network Administration
Build toward a degree
Intermediate · Specialization · 3 - 6 Months
École Polytechnique
Skills you'll gain: Semiconductors, Materials science, Electrical Engineering, Sustainable Technologies, Energy and Utilities, Physics, Electronic Components, Manufacturing Processes
Mixed · Course · 1 - 3 Months

Skills you'll gain: Restful API, API Design, Application Deployment, Authentications, Cloud Deployment, User Accounts, Debugging, Operational Databases, Back-End Web Development, Software Testing, Software Development, Database Development, Continuous Integration
Intermediate · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Search Engine Optimization, Generative AI Agents, Video Production, Email Automation, Sales Strategy, Advertising, Inside Sales, AI Orchestration, Online Advertising, Marketing Channel, Marketing, Performance marketing, Product Promotion, AI Workflows, Marketing Strategies, Content Marketing, Entrepreneurship, Web Analytics, New Business Development, Agentic systems
Beginner · Specialization · 3 - 6 Months

The Museum of Modern Art
Skills you'll gain: Storytelling, Public History, Community Development, Social Justice, Cultural Responsiveness, Creativity, Art History, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Liberal Arts
Beginner · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Product Promotion, Marketing Materials, Promotional Strategies, Product Knowledge, Design, Presentations, Dashboard, Graphic and Visual Design, Commercialization, Creative Design, Graphic Design, Sales
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Amazon Bedrock, Prompt Engineering, Responsible AI, AI Security, Generative AI, MLOps (Machine Learning Operations), AWS SageMaker, Artificial Intelligence and Machine Learning (AI/ML), Amazon Web Services, AWS Identity and Access Management (IAM), Amazon S3, Model Deployment, Model Evaluation, Natural Language Processing
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, LLM Application, LangChain, Large Language Modeling, Embeddings, Query Languages, Vector Databases, Data Storage, Semantic Web, Unstructured Data, Graph Theory
Intermediate · Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Process Capability, Statistical Process Controls, R (Software), Statistical Analysis, Data Analysis Software, R Programming, Quality Control, Quality Improvement, Statistical Methods, Process Analysis, Data Transformation, Statistical Hypothesis Testing, Probability Distribution
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, Business Transformation, Corporate Strategy, Business Strategy, Organizational Change, Technology Strategies, Case Studies, Predictive Modeling, Emerging Technologies, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: LangChain, LLM Application, Tool Calling, ChatGPT, Generative AI Agents, Prompt Engineering, Application Development, Python Programming
Intermediate · Project · Less Than 2 Hours