IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Usability, User Experience Design, User Centered Design, Usability Testing, Technical Documentation, Bioinformatics, End User Training and Support, Clinical Informatics, Technical Writing, Product Development, Writing
Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Stored Procedure, PL/SQL, SQL, Database Management, Data Access, Databases, Database Systems, Java, Java Programming, JUnit
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Product Management, Sprint Planning, Agile Project Management, Sprint Retrospectives, Backlogs, Quality Assessment, Team Building
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Retrieval-Augmented Generation, ChatGPT, Natural Language Processing, Generative AI Agents, OpenAI API, Model Deployment, Embeddings, Transfer Learning, Generative Model Architectures, Multimodal Prompts, Generative AI, Cloud Deployment, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Cost Management, Machine Learning
Intermediate · Specialization · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Customer Relationship Management (CRM) Software, Sales Process, Business Software, Sales Enablement, Sales Development, Sales Pipelines, Sales Operations, Sales Management, Sales Training, Sales, Sales Strategy, Automation, Workflow Management, Lead Generation, Business Process Automation, Dashboard, Real Time Data, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: LangChain, LLM Application, Large Language Modeling, Prompt Engineering, Generative AI, OpenAI, Application Development, Web Applications, Python Programming, Web Development, User Interface (UI)
Intermediate · Guided Project · Less Than 2 Hours

Macquarie University
Skills you'll gain: Mobile Security, Investigation, Mobile Development, Apple iOS, Criminal Investigation and Forensics, Android (Operating System), Application Security, Legal Proceedings, Cybersecurity, File Systems, Malware Protection, Computer Security, Secure Coding, Computer Security Incident Management, Cloud Security, Security Strategy, Analysis, Encryption, Debugging, Disaster Recovery
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: AI Security, Responsible AI, Data Security, Security Strategy, Security Management, Infrastructure Security, Data Ethics, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Kinesiology, Rehabilitation, Exercise Science, Human Musculoskeletal System, Sports Medicine, Physical Therapy, Neurology, Physiology, Geriatrics
Intermediate · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Instructional Strategies, Student-Centred Learning
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Financial Analysis, Capital Expenditure, Return On Investment, Business Strategy, Data-Driven Decision-Making, Capital Budgeting, Financial Modeling, Financial Statements, Corporate Finance, Equities, Risk Analysis
Intermediate · Course · 1 - 4 Weeks

American Council on Exercise
Skills you'll gain: Goal Setting, Health And Wellness Coaching, Smart Goals, Patient Education And Counseling, Workplace inclusivity, Motivational Interviewing, Patient Communication, Active Listening, Coaching, Ethical Standards And Conduct, Patient Evaluation, Exercise Science, Health Assessment, Behavior Management, Interpersonal Communications, Professionalism, Relationship Building
Beginner · Course · 1 - 4 Weeks