IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Duke University
Skills you'll gain: Storytelling, Teaching, Community Development, Discussion Facilitation, Research, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Personalization, Applied Machine Learning
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Case Studies, Team Management, Accountability, Leadership and Management, Virtual Teams, Team Building, Collaboration, Leadership, Communication, Workforce Management, Productivity, Employee Engagement, Adaptability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux Servers, Linux Administration, Linux Commands, Linux, Unix Commands, Command-Line Interface, OS Process Management, Operating System Administration, Debugging, System Monitoring, DevOps, Resource Management
Intermediate · Guided Project · Less Than 2 Hours

Macquarie University
Skills you'll gain: Cyber Security Policies, Cyber Security Strategy, Cyber Risk, Cybersecurity, Cyber Security Assessment, Business Priorities, Resource Allocation, Change Management, Risk Management
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Workflow Management, Construction Management, Project Scoping, Collaborative Software, Project Management, Project Planning, Project Management Software, Project Coordination, Project Controls, Project Schedules, Resource Allocation, Collaboration, Case Studies, Scheduling, Team Management, Automation, Budget Management, Budgeting
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, AI Enablement, Responsible AI, AI Product Strategy, Return On Investment, Data Ethics, Artificial Intelligence, Business Process Automation, Operational Efficiency, Innovation, Performance Measurement, Content Creation, Product Design, Customer Support
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Security Controls
Advanced · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Program Evaluation, Maternal Health, Nutrition and Diet, Child Health, Social Impact, Research Methodologies, Data Collection, Epidemiology, Public Health and Disease Prevention, Health Policy, Mathematical Modeling, Statistical Modeling, Data Analysis Software
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Management Software, Accountability, Organizational Skills, Project Coordination, Project Management, Timelines, Management Reporting, Collaborative Software, Project Planning, Productivity, User Accounts, Stakeholder Communications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Earned Value Management, Project Performance, Cost Management, Project Controls, Variance Analysis, Budget Management, Cost Control, Performance Analysis, Analysis, Forecasting, Performance Measurement, Project Management Software, Corrective and Preventive Action (CAPA)
Mixed · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Tool Calling, LLM Application, Multimodal Prompts, Prompt Patterns, Prompt Engineering, Large Language Modeling
Beginner · Project · Less Than 2 Hours