Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Influencing, Constructive Feedback, Data Storytelling, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Team Leadership, Team Building, Verbal Communication Skills, Professional Networking, Negotiation, Persuasive Communication, Overcoming Objections, Public Speaking, Leadership Development, Leadership, Communication Strategies

Skills you'll gain: SQL, Data Management, Database Design, Databases, Apache Spark, Data Integrity, Data Architecture, Data Processing

Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

Skills you'll gain: Information Systems Security, Cyber Security Policies, Data Ethics, Cyber Governance, Application Security, Cyber Risk, Computer Security, General Data Protection Regulation (GDPR), Responsible AI

Skills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Marketing Strategies, Web Analytics and SEO, Marketing, Email Marketing, Marketing Analytics, Digital Marketing, Performance marketing, Marketing Psychology, Customer Relationship Management, Paid media, Campaign Management, Marketing Automation, Advertising Campaigns, Google Analytics, UI/UX Strategy, Social Media Marketing, Digital Advertising

Skills you'll gain: Security Strategy, Cyber Governance, Security Management, Cyber Risk, Compliance Management, Risk Management, Regulatory Compliance, Cyber Security Policies, Cybersecurity, Law, Regulation, and Compliance, Cyber Security Strategy, Governance, NIST 800-53, Security Controls, Procedure Development, Data Governance, Program Standards, Computer Security

Skills you'll gain: Game Theory, Behavioral Economics, Experimentation, Economics, Negotiation, Socioeconomics, Decision Making, Research Design, Strategic Decision-Making, Market Dynamics, Data Collection

Skills you'll gain: Model Evaluation, Machine Learning Algorithms, Scikit Learn (Machine Learning Library), Unsupervised Learning, Text Mining, Time Series Analysis and Forecasting, Pandas (Python Package), Classification Algorithms, Machine Learning, Applied Machine Learning, Supervised Learning, Predictive Modeling, Feature Engineering, Statistical Analysis, Jupyter, Regression Analysis, Data Preprocessing, Python Programming

Skills you'll gain: Marketing Analytics, Anomaly Detection, Digital Marketing, Web Analytics, Digital Advertising, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Search Engine Marketing, Supervised Learning, Online Advertising, Customer Retention, Text Mining, Predictive Analytics, Search Engine Optimization, Google Ads, Customer Insights, Google Analytics, Data Ethics, Data Mining

Skills you'll gain: Transfer Learning, Embeddings, Model Evaluation, Convolutional Neural Networks, Data Preprocessing, Model Deployment

Skills you'll gain: Financial Statement Analysis, Financial Analysis, Return On Investment, Profit and Loss (P&L) Management, Financial Modeling, Performance Metric, Accounting, Finance, Operating Expense, Investments