IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: LLM Application, Test Data, Prompt Engineering, Model Evaluation, Transfer Learning, Generative AI Agents, Performance Testing
Intermediate · Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Database Management, AWS CloudFormation, Amazon Elastic Compute Cloud, Cloud Infrastructure, Amazon S3, Cloud Computing, Public Cloud, Cloud Storage, Data Security, Virtual Networking
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Trauma Care, Triage, Health Disparities, Patient-centered Care, Patient Evaluation, Patient Communication, Care Coordination, Cultural Diversity, Cultural Sensitivity, Health Care, Healthcare Ethics, Mental Health
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Human Centered Design, Environmental Regulations, Sustainability Standards, Design Thinking, Sustainable Business, Product Development, Product Design, Corporate Sustainability, Product Lifecycle Management, Regulatory Requirements, Design Strategies, Design Research
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Business Continuity Planning, Risk Mitigation, Risk Management, Risk Analysis, Threat Management, IT Management, Vulnerability Management, Business Risk Management, Enterprise Risk Management (ERM), Disaster Recovery, Governance Risk Management and Compliance, Risk Control, Operational Risk, Cybersecurity, Incident Response, Emerging Technologies, Compliance Management
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Business Process Improvement, Process Optimization, Dataflow, Digital Transformation
Intermediate · Course · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Large Language Modeling, Email Security, Exploitation techniques, AI Security, Border Gateway Protocol, Malware Protection, Mobile Security, Cybersecurity, Network Security, Open Web Application Security Project (OWASP), TCP/IP, Threat Detection, Network Analysis, Internet Of Things, Network Protocols, Network Monitoring, Responsible AI, Network Routing, Infrastructure Security, Application Security
Intermediate · Specialization · 3 - 6 Months

Edureka
Skills you'll gain: Data Management, Cloud Storage, Cloud Computing Architecture, Serverless Computing
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Enablement, AI Product Strategy, Workforce Management, Human Resources Management and Planning, Human Resource Strategy, Workforce Planning, Responsible AI, Resource Management, Performance Improvement, Employee Performance Management, Strategic Decision-Making, Operational Efficiency, Data-Driven Decision-Making, Process Optimization, Strategic Planning, Business Ethics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, OSI Models, Wireless Networks, Network Security, Network Protocols, TCP/IP, Network Infrastructure, Computer Networking, Network Routing, Network Routers, Network Monitoring, Cloud Computing, Command-Line Interface, Firewall, Network Performance Management, Network Switches
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Network Security, Encryption, OSI Models, Network Architecture, Computer Networking, Remote Access Systems, TCP/IP, Network Infrastructure, Network Protocols, Wireless Networks, Virtual Private Networks (VPN), Virtual Networking, Endpoint Security, Cloud Security, Software-Defined Networking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative Adversarial Networks (GANs), Generative AI, Fraud detection, Keras (Neural Network Library), Tensorflow, Data Preprocessing, Deep Learning, Dimensionality Reduction, Exploratory Data Analysis, Anomaly Detection, Data Visualization, Data Synthesis, Python Programming
Intermediate · Guided Project · Less Than 2 Hours