Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

University of Minnesota
Skills you'll gain: Simulations, Probability Distribution, Probability, Statistics, Microsoft Excel, Excel Formulas, Complex Problem Solving, Business Process Modeling, Business Modeling, Risk Modeling, Financial Modeling, Data Modeling, Statistical Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Intellectual Property, Music, Digital Assets, Revenue Management, Regulation and Legal Compliance, Revenue Recognition, Payment Processing and Collection, Entrepreneurship, Registration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Leadership Development, Management Training And Development, Leadership, Professional Development, Strategic Leadership, Organizational Development, People Management, Behavioral Management, Personal Development, Diversity and Inclusion, Relationship Building, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Customer Insights, Marketing Analytics, Generative AI, Target Audience, Marketing, Marketing Strategies, Marketing Effectiveness, Social Media Campaigns, Prompt Engineering, Customer Engagement, Content Creation, Data-Driven Decision-Making, Analysis, Scalability
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Organizational Change, Change Management, Organizational Leadership, Business Leadership, Organizational Development, Team Leadership, Leadership, Communication Strategies, Organizational Effectiveness, Organizational Structure, Strategic Leadership, Cross-Functional Team Leadership, Team Management, Influencing, Empowerment, Culture, Innovation, Decision Making
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Team Management, Customer Data Management, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Adaptability, Communication, Leadership Development, Performance Measurement, Leadership, Organizational Leadership, Team Leadership, Strategic Leadership, Business Leadership, Detail Oriented, Strategic Communication, Team Motivation, Business Metrics, Leadership and Management, Professional Development, People Management, Human Resource Strategy, Culture Transformation, Business, Decision Making
Beginner · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Public Speaking, Verbal Communication Skills, Communication, Composure
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Statistical Modeling, Exploratory Data Analysis, Statistical Methods, Data Analysis, Data Presentation, Team Management, Analytical Skills, Data-Driven Decision-Making, Data Strategy, Statistical Inference, Communication, Communication Strategies
Mixed · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Process Improvement, Change Management, Key Performance Indicators (KPIs), Recruitment, Performance Improvement, Performance Reporting, Performance Analysis, Talent Recruitment, Performance Measurement, Business Metrics, Talent Acquisition, Benchmarking
Beginner · Course · 1 - 4 Weeks