IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Generative AI, Generative Model Architectures, Responsible AI, Model Deployment, Large Language Modeling, Generative Adversarial Networks (GANs), Natural Language Processing, Embeddings, Transfer Learning, Artificial Intelligence, Python Programming, Machine Learning, Deep Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, Amazon Web Services
Intermediate · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Mental Health, Crisis Management, Workplace inclusivity, Occupational Safety And Health, Human Resource Policies, Employee Engagement, Stress Management, Communication, Resilience, Empathy, Diversity and Inclusion, Self-Awareness, Mindfulness
Beginner · Course · 1 - 3 Months

Skills you'll gain: UI Components, C# (Programming Language), Application Frameworks, Network Routing, Web Applications, Javascript, Event-Driven Programming, Model View Controller, Server Side, Data Modeling
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: User Centered Design, Innovation, User Research, Digital Transformation, Platform As A Service (PaaS), Software As A Service, Design Thinking, Service Design, Solution Design, Business Strategy, Business Development, Case Studies, Health Technology, Competitive Analysis, Value Propositions, New Product Development, Product Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Provisioning, Google Workspace, User Accounts, Role-Based Access Control (RBAC), Cloud Services, Identity and Access Management, Collaborative Software, Configuration Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jupyter, Data Transformation, Logistic Regression, Machine Learning Methods, Health Informatics, Applied Machine Learning, Data Preprocessing, Machine Learning, Model Evaluation, Scikit Learn (Machine Learning Library), Predictive Analytics, Analytics, Classification Algorithms, Pandas (Python Package), Software Installation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Patch Management, System Monitoring, Microsoft Intune (Mobile Device Management Software), Configuration Management, System Support, SQL Server Reporting Services, Systems Administration, Disaster Recovery, Software Installation
Intermediate · Course · 1 - 4 Weeks

Yale University
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Process Analysis, Business Workflow Analysis, Process Improvement and Optimization, Business Process Improvement, Business Process, Process Improvement, Process Flow Diagrams, Business Process Modeling, Process Optimization, Operational Efficiency, Workflow Management, Performance Measurement, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Modeling, Data Validation, Media Planning, Variance Analysis, Regression Analysis, Predictive Analytics, Predictive Modeling, Web Analytics, Forecasting, Trend Analysis, Marketing Analytics, Time Series Analysis and Forecasting, Marketing Budgets, Analytics, Data-Driven Decision-Making, Data Quality, Advertising Campaigns
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Higher Education, Social Justice, Community Outreach, Cultural Diversity, Socioeconomics, Case Studies, Advocacy, Legal Proceedings
Mixed · Course · 1 - 4 Weeks