IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Retrieval-Augmented Generation, Prompt Patterns, Agentic systems, Performance Testing, AI Workflows, Prompt Engineering, Data-Driven Decision-Making, Generative AI, Data Validation, Model Evaluation, Verification And Validation, A/B Testing, MLOps (Machine Learning Operations), Embeddings
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Quality Assurance, Compliance Reporting, Data Quality, Performance Reporting, Trend Analysis, Data Validation, Configuration Management, Data Integrity, Data Capture, Workflow Management, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Billing & Invoicing, QuickBooks (Accounting Software), Billing, Invoicing, Billing Systems, Accounts Payable and Receivable, Payment Processing and Collection, Investigation, Claims Processing, Accounting, Customer Complaint Resolution, Email Automation, Analysis, Cash Flow Forecasting, Business Process Automation, Automation, Document Management
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Community Organizing, Climate Change Programs, Community Development, Climate Change Adaptation, Professional Development, Community Outreach, Leadership, Environment and Resource Management, Social Impact, Sustainable Development, Visionary, Environmental Policy, Sustainable Systems, Collaboration, Governance, Innovation, Environmental Science, Personal Development, Ethical Standards And Conduct, Data Collection
Beginner · Specialization · 1 - 3 Months

Yale University
Skills you'll gain: Health Disparities, Health Systems, Public Health, Epidemiology, Social Determinants Of Health, Health Promotion, Infectious Diseases, Chronic Diseases, Health Policy, Environment Health And Safety, Medical Science and Research, Injury Prevention, Nutrition and Diet
Mixed · Course · 1 - 3 Months

Skills you'll gain: Jira (Software), Issue Tracking, User Story, Dashboard, Workflow Management, Scrum (Software Development), Work Breakdown Structure, Kanban Principles, Sprint Planning, Technical Documentation, Prioritization, Query Languages, Process Management, Collaborative Software, Technical Communication, Stakeholder Communications, Team Oriented
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Key Performance Indicators (KPIs), Microsoft Excel, Data Integration, Performance Measurement, Pivot Tables And Charts, Data Visualization Software, Spreadsheet Software, Trend Analysis, Cloud-Based Integration, Time Series Analysis and Forecasting, Data Analysis, Data Modeling, Business Intelligence, Data Manipulation, Microsoft 365, Microsoft Office, Productivity Software
Mixed · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Cryptography, Algorithms, Theoretical Computer Science, Mathematical Theory & Analysis, Arithmetic, Computational Thinking, Public Key Cryptography Standards (PKCS), Data Structures, Applied Mathematics, Logical Reasoning, Deductive Reasoning
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Emotional Intelligence, Stakeholder Management, Executive Presence, Professional Development, Leadership and Management, Business Leadership, Technical Management, Personal Development, AI Enablement, Operational Excellence, Business Communication, Strategic Thinking, Generative AI, Communication, Value Propositions, Risk Management, Cloud Computing, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Hypothesis Testing, Clinical Data Management, Clinical Assessment, Data Analysis, Analytics, Machine Learning Methods, Healthcare Ethics, Health Informatics, Regression Analysis, Predictive Analytics, Supervised Learning, Statistical Analysis, Statistics, Probability & Statistics, Decision Tree Learning, Random Forest Algorithm
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Financial Statement Analysis, Management Accounting, Revenue Recognition, Forecasting, Financial Analysis, Cost Accounting, Budget Management, Inventory Accounting, Budgeting, Performance Measurement, Income Statement, Balance Sheet, Cost Management, Analytics, Enterprise Resource Planning, Systems Analysis, Information Systems, Management Information Systems, Business Analytics, Finance
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Pivot Tables And Charts, Excel Formulas, Microsoft Excel, Case Studies, Performance Analysis, Variance Analysis, Trend Analysis, Data Manipulation, Human Resources Information System (HRIS), Budgeting, Employee Performance Management, Performance Measurement, Business Analysis, Data Analysis
Beginner · Course · 1 - 4 Weeks