IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Sample Size Determination, Sampling (Statistics), Survey Creation, Quantitative Research, Research Design, Business Research, Data Collection, Statistical Methods, Statistics, Decision Making, Probability & Statistics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Workflow Management, Coordinating, Project Coordination, Organizational Skills, Work Breakdown Structure, Project Management Software, Project Management, Dependency Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ASP.NET, Middleware, .NET Framework, C# (Programming Language), Model View Controller, Back-End Web Development, Web Development, Restful API, Server Side, Full-Stack Web Development, Web Applications, Application Frameworks, Object-Relational Mapping, Microsoft SQL Servers, Data Validation, Data Migration
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Demand Planning, Time Series Analysis and Forecasting, Trend Analysis, Market Trend, Forecasting, Strategic Decision-Making, Predictive Analytics, Data-Driven Decision-Making, Analysis, Performance Measurement, Business Strategy, Prioritization, Market Analysis, Market Opportunities, Performance Analysis, Business Planning, Key Performance Indicators (KPIs), Gap Analysis, Variance Analysis, Business Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Authentications, Role-Based Access Control (RBAC), Splunk, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Identity and Access Management, Lightweight Directory Access Protocols, Authorization (Computing), Security Controls, Data Access, User Accounts, Scripting, Proxy Servers
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: AI Personalization, Fraud detection, Generative AI, Responsible AI, Data Ethics, AI Enablement, AI Product Strategy, Data Governance, Big Data, Business Strategies, Machine Learning Algorithms, Generative Adversarial Networks (GANs), Data Security, Governance, Human Resources, Customer Data Management, Credit Risk, Data-Driven Decision-Making, Machine Learning, Analytics
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Bookkeeping, Generally Accepted Accounting Principles (GAAP), Ledgers (Accounting), Accounting Records, Standard Accounting Practices, Accounting, General Ledger, Balance Sheet, Financial Accounting, Reconciliation, Financial Reporting, Transaction Processing
Intermediate · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Sales Operations, Customer Relationship Management, B2B Sales, Data Management, Customer Data Management, Databases, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Team Performance Management, Workflow Management, Collaboration, Standard Operating Procedure, Project Documentation, Project Management Software, Process Management, Employee Surveys, Continuous Improvement Process, Performance Improvement, Data Collection, Developing Training Materials
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure Security, Vulnerability Management, Vulnerability Assessments, Incident Response, Cyber Threat Intelligence, Cybersecurity, Cyber Security Assessment, Distributed Denial-Of-Service (DDoS) Attacks, Cyber Security Strategy, Cyber Attacks, Cyber Threat Hunting, Network Security, Cyber Security Policies, Intrusion Detection and Prevention, Threat Detection, Malware Protection, Internet Of Things
Intermediate · Course · 1 - 3 Months

Tally Education and Distribution Services Private Limited
Skills you'll gain: Reconciliation, Ledgers (Accounting), Banking, Payment Processing and Collection, Bookkeeping, Cash Handling, Accounting Software, Accounts Payable, Data Import/Export, System Configuration, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Science, Statistical Inference, Data Visualization, Pandas (Python Package), Probability & Statistics, Statistics, Regression Analysis, Apache Hadoop, Big Data, Machine Learning, Data Manipulation, Data Preprocessing, Data Analysis, Analytics, Random Forest Algorithm, Python Programming, Data Mapping, Object Oriented Programming (OOP), JavaScript Frameworks, HTML and CSS
Intermediate · Course · 1 - 3 Months