IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Peer Review, Grammar, Business Writing, Business Correspondence, Writing, Editing, Proofreading, Concision, Taking Meeting Minutes, Professionalism, Business Communication, Target Audience, Constructive Feedback
Mixed · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Graphic and Visual Design, Usability Testing, User Interface (UI) Design, Design, Experimentation, Interaction Design, Human Computer Interaction, User Experience Design, Prototyping, Design Elements And Principles, Layout Design, Human Centered Design, Web Design and Development, Typography, Design Research, A/B Testing
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Storyboarding, Virtual Reality, Unreal Engine, Usability Testing, Design Thinking, 3D Assets, Prototyping, Unity Engine, User Experience Design, Interaction Design, Conceptual Design, Human Centered Design, Design, User Research, Application Development, Web Content Accessibility Guidelines, Emerging Technologies, Virtual Environment
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: NSX-T Network Virtualization, Virtual Networking, Virtualization, Network Architecture, Disaster Recovery, Software-Defined Networking, Network Security, Business Continuity Planning, IT Automation, Firewall, Network Routing, Business Transformation, Application Security, Hybrid Cloud Computing
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Responsible AI, Data Ethics, AI Enablement, AI Product Strategy, Data Governance, Business Strategies, Data Security, Governance, Business Transformation, Artificial Intelligence, Risking, Big Data, Innovation
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Project Controls, Stakeholder Management, Risk Management, Project Planning, Team Management, Communication Planning, Risk Mitigation, Scaled Agile Framework, Project Estimation, Team Performance Management, Scheduling, Stakeholder Communications, Project Implementation, Workflow Management, Sprint Planning, Quality Improvement, Process Improvement, Backlogs, Change Management, Quality Management
Intermediate · Specialization · 1 - 3 Months

Macquarie University
Skills you'll gain: Educational Materials, Instructional Design, Multimedia, Videography, Student Engagement, Pedagogy, Presentations, Teaching, Classroom Management, Interactive Learning, Visual Design, Graphic Design, Creative Design, Security Controls, Information Privacy, Driving engagement, Collaborative Software, Learning Strategies, Electronic Media, End User Training and Support
Beginner · Specialization · 3 - 6 Months

The University of Tokyo
Skills you'll gain: English Language, Education and Training, Student Support and Services, Culture, Program Development, International Relations, Project Planning, Mentorship
Beginner · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Language Learning, Cultural Sensitivity, Cultural Diversity, Culture, Vocabulary, Oral Comprehension, Grammar
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: MarTech, Data Architecture, Digital Marketing, Marketing Strategies, Marketing Effectiveness, AI Personalization, Marketing Analytics, Data-Driven Decision-Making, Blockchain, Customer Insights, Consumer Behaviour, Data Integrity, Image Analysis, Analytics, Data Governance, Generative AI, Performance Measurement
Build toward a degree
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Apache Spark, Scala Programming, Distributed Computing, Big Data, Data Manipulation, Data Processing, Performance Tuning, Data Transformation, SQL
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Conflict Management, Mediation, Teamwork, Leadership, Interpersonal Communications, Communication Strategies, Employee Engagement, Assertiveness, Problem Solving, Active Listening, Communication, Decision Making
Mixed · Course · 1 - 3 Months