IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The University of Edinburgh
Skills you'll gain: Artificial Intelligence, Psychology, Human Learning, Anthropology, Human Factors, Science and Research, Robotics
Mixed · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Google Workspace, File Management, Collaborative Software, Document Management, Data Sharing, Productivity Software, Cloud Storage, Role-Based Access Control (RBAC)
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Deep Learning, Model Evaluation, Unsupervised Learning, Classification And Regression Tree (CART), Machine Learning, Regression Analysis, Artificial Intelligence and Machine Learning (AI/ML), Convolutional Neural Networks, Decision Tree Learning, Computer Vision, Logistic Regression, Supervised Learning, Natural Language Processing, Random Forest Algorithm, Data Science, Predictive Analytics, Algorithms
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Object Oriented Programming (OOP), Java, Java Programming, Software Engineering, Programming Principles, Computer Programming, Software Design, Predictive Modeling, Algorithms, Data Structures, Performance Testing, File I/O, Debugging, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, Business Analysis, Requirements Elicitation, Gap Analysis, Business Analytics, Business Requirements, Requirements Analysis, Systems Analysis, Business Process Modeling, Technology Strategies, Microsoft Excel, Stakeholder Management, Stakeholder Communications, Change Management
Beginner · Course · 1 - 4 Weeks

University of Rochester
Skills you'll gain: Self-Motivation, Self-Awareness, Motivational Skills, Social Sciences, Mindfulness, Health And Wellness Coaching, Personal Development, Learning Theory, Human Development, Psychology, Cultural Diversity, School Psychology, Goal Setting, Empowerment, Economics, Coaching, Psychotherapy, Child Development, Relationship Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: Digital Forensics, Penetration Testing, Network Security, Threat Management, Mobile Security, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Public Key Infrastructure, Vulnerability Assessments, Cryptography, Security Controls, Vulnerability Scanning, Cybersecurity, Authorization (Computing), Malware Protection, Authentications, Identity and Access Management, Cyber Attacks, Threat Detection, Data Integrity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Active Listening, Social Skills, Emotional Intelligence, Empathy, Interpersonal Communications, Conflict Management, Cultural Diversity, Non-Verbal Communication, Relationship Building, Self-Awareness, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Family Support, Psychological Evaluations, Behavioral Health, Mental Concentration, Organizational Skills, Mental and Behavioral Health, Mental Health Diseases and Disorders, Student Support and Services, Working With Children, Neurology, Medication Therapy Management, Clinical Assessment, Pharmacology
Beginner · Course · 1 - 3 Months

Technion - Israel Institute of Technology
Skills you'll gain: Ideation, Brainstorming, Innovation, Creative Problem-Solving, Creative Thinking, Creativity, Operations Management, Resourcefulness, Thought Leadership, Problem Solving, Strategic Thinking, Visionary, Curiosity, Solution Delivery, Presentations, Persistence
Mixed · Course · 1 - 3 Months

Eindhoven University of Technology
Skills you'll gain: Statistical Inference, Scientific Methods, Statistical Hypothesis Testing, Quantitative Research, Bayesian Statistics, Statistical Analysis, Probability & Statistics, Sample Size Determination, Research, R Programming, Data Sharing
Intermediate · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Tensorflow, Recurrent Neural Networks (RNNs), Autoencoders, Generative Model Architectures, Data Pipelines, Keras (Neural Network Library), Model Evaluation, Deep Learning, Image Analysis, Transfer Learning, Convolutional Neural Networks, Applied Machine Learning, Bayesian Statistics, Supervised Learning, Natural Language Processing, Computer Vision, Model Deployment, Artificial Neural Networks, Data Preprocessing, Probability Distribution
Intermediate · Specialization · 3 - 6 Months