IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Sapienza University of Rome
Skills you'll gain: Ancient History, World History, Art History, Social Sciences, Anthropology, Water Resources, European History, Cultural Diversity, Sociology, Economics
Beginner · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Mediation, Conflict Management, Negotiation, Diplomacy, Labor Relations, Case Studies, Interactive Learning, Communication, Active Listening, International Relations
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Legal Proceedings, Civil Procedures, Court Systems, Social Studies, Civil Law, Political Sciences, Case Law, Legal Research, Social Justice, Governance, Case Studies, Diversity Equity and Inclusion Initiatives
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Relational Databases, Databases, SQL, Big Data, Database Systems, NoSQL, Operational Databases, Data Warehousing, Data Management, Virtual Machines, Data Storage, Data Analysis
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Compliance Management, Law, Regulation, and Compliance, Legal Risk, Business Ethics, Internal Controls, Risk Analysis, Risk Mitigation, Ethical Standards And Conduct, Risk Management, Due Diligence, Employee Training, International Relations, Operations Management, Strategic Planning, Case Studies
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: SQL, Query Languages, Data Access, Relational Databases, Data Manipulation
Beginner · Guided Project · Less Than 2 Hours

University of Minnesota
Skills you'll gain: Treatment Planning, Health Care Procedure and Regulation, Patient Safety, Pain Management, Health Care, Clinical Practices, Health Promotion, Health And Wellness Coaching, Patient Education And Counseling, Mental and Behavioral Health, Science and Research, Patient-centered Care, Clinical Research, Regulatory Compliance
Beginner · Course · 1 - 3 Months

McMaster University
Skills you'll gain: Experimentation, Data Visualization, Predictive Modeling, Pareto Chart, Process Improvement and Optimization, Simulation and Simulation Software, Process Optimization, Statistical Software, R Programming, Data Analysis, Statistical Analysis, R (Software), Case Studies
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Statement Analysis, Financial Statements, Investment Banking, Financial Forecasting, Business Valuation, Financial Analysis, Financial Modeling, Mergers & Acquisitions, Income Statement, Balance Sheet, Corporate Finance, Forecasting, Cash Flows, Benchmarking
Build toward a degree
Intermediate · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Data Storytelling, Statistical Process Controls, Data Literacy, Process Mapping, Data Ethics, Data Visualization, Data-Driven Decision-Making, Data Collection, Process Improvement, Data Visualization Software, Business Process, Business Analytics, Tableau Software, Analytics, Data Analysis, Root Cause Analysis, Minitab, Lean Methodologies, Six Sigma Methodology, Process Analysis
Beginner · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Prompt Engineering, LLM Application, Taking Meeting Minutes, Project Management, Calendar Management, Collaborative Software, Brainstorming, Meeting Facilitation, Report Writing, Management Reporting, Document Control
Beginner · Course · 1 - 4 Weeks