IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Technical Support, Email Security, Technical Communication, Debugging, Data Access, Cloud Storage, Security Controls, Event Monitoring, File Management
Beginner · Course · 1 - 4 Weeks

University of Houston
Skills you'll gain: Storyboarding, Storytelling, Digital pedagogy, Content Creation, Video Editing, Multimedia, Photo Editing, Scripting, Peer Review, Music
Beginner · Course · 1 - 3 Months

Novartis
Skills you'll gain: Pre-Clinical Development, Clinical Trials, Pharmacology, Drug Development, Clinical Research, Pharmaceuticals, Competitive Intelligence, Safety Assurance, Biotechnology, Biochemistry
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Google Docs, Microsoft Word, Microsoft Office, Document Management, Productivity Software, Computer Literacy, Writing and Editing
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Failure Analysis, Risk Analysis, Risk Modeling, Feasibility Studies, Risk Management, Project Risk Management, Analysis, Risk Mitigation, Business Risk Management, Mitigation, Hazard Analysis, Business Priorities, Financial Analysis, Disaster Recovery, Cost Benefit Analysis, Climate Change Adaptation, Vulnerability Assessments, Governance, Resilience, Environment
Advanced · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Generative AI, Microsoft Office, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Customer Relationship Management (CRM) Software, Natural Language Processing
Beginner · Course · 1 - 4 Weeks
IE Business School
Skills you'll gain: Storytelling, Content Marketing, Brand Strategy, Content Creation, Branding, Marketing Communications, Social Media Content, Brand Awareness, Advertising, Content Strategy, Journalism, Customer Engagement, Presentations, Target Audience
Beginner · Course · 1 - 3 Months

Shanghai Jiao Tong University
Skills you'll gain: Materials science, Mechanical Engineering, Chemistry, Physics, Manufacturing Processes, Physical Science, Semiconductors, Thermal Management, Chemical Engineering
Intermediate · Course · 3 - 6 Months

University of Toronto
Skills you'll gain: Resilience, Mental Health, Stress Management, Compassion, Emotional Intelligence, Mindfulness, Crisis Intervention, Self-Awareness, Behavioral Health, Mental Health Therapies, Positive Behavior Support
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Theoretical Computer Science, Algorithms, Computational Thinking, Pseudocode, Data Structures, Design Strategies, Programming Principles, Computer Science, Advanced Mathematics, Python Programming, Analysis
Build toward a degree
Advanced · Course · 1 - 4 Weeks
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Case Studies, Market Dynamics, Market Research, Behavioral Economics, Competitive Analysis, Analysis
Beginner · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Requirements Analysis, Usability Testing, User Research
Mixed · Course · 1 - 4 Weeks