IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Irvine
Skills you'll gain: Search Engine Marketing, Keyword Research, Digital Marketing, Online Advertising, Search Engine Optimization, Content Marketing, Social Media Strategy, Social Media, Web Analytics and SEO, Storytelling, Marketing Strategies, Pay Per Click Advertising, Marketing Communications, Digital Advertising, Customer Relationship Management, Brand Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Slack (Software), Google Workspace, Collaborative Software, Productivity Software, Microsoft 365, Virtual Teams, Meeting Facilitation, Communication, Scheduling
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Image Analysis, Computer Vision, Artificial Intelligence, Microsoft Azure, Data Capture, Model Deployment, Text Mining, Application Programming Interface (API), Classification Algorithms, Document Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Web Content Accessibility Guidelines, Learning Management Systems, Instructional Design, Disabilities, Visual Impairment Education, Document Management, Technical Communication, Microsoft Office, Image Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Figma (Design Software), Front-End Web Development, Web Design, Prototyping, Web Development, Hypertext Markup Language (HTML), Design, Cascading Style Sheets (CSS)
Intermediate · Guided Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Business Strategy, Competitive Analysis, Strategic Thinking, Organizational Strategy, Corporate Strategy, Value Propositions, Market Analysis, Cost Reduction, Market Opportunities, Strategic Decision-Making, Cost Control, Business Analysis, Analysis
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Databricks, Model Deployment, Responsible AI, Microsoft Azure, Data Science, Applied Machine Learning, MLOps (Machine Learning Operations), Predictive Modeling, Model Evaluation, Machine Learning, Data Preprocessing, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Infrastructure Security, Cyber Risk, Cyber Security Policies, Cyber Security Assessment, Cybersecurity, Cyber Security Strategy, Risk Management Framework, Technology Roadmaps, Network Infrastructure, Transportation Operations, Infrastructure Architecture
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electronic Systems, Electrical Engineering, Control Systems, Electronics Engineering, Electronics, Model Based Systems Engineering, Simulations, Mathematical Modeling, Engineering Analysis, Systems Design, Verification And Validation, Systems Analysis
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Swift Programming, Apple Xcode, iOS Development, Data Structures, Programming Principles, Mobile Development, Application Development, Object Oriented Programming (OOP), Development Environment, Computer Programming, Web Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Business Process Automation, AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, Automation, Model Deployment, Robotic Process Automation, AI Enablement, Performance Measurement, Generative AI, Tool Calling, No-Code Development, Responsible AI, LLM Application, Process Optimization, MLOps (Machine Learning Operations), System Monitoring
Intermediate · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months