IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

LearnQuest
Skills you'll gain: SQL, Oracle Databases, PL/SQL, Database Management, Relational Databases, Database Design, Databases, Data Modeling
Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: R Programming, Statistical Modeling, Bayesian Statistics, Statistical Software, Markov Model, Mathematical Modeling, Statistical Methods, Probability & Statistics, Unsupervised Learning, Machine Learning Methods, Probability Distribution, Classification Algorithms
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Risk Management, Risk Management, Risk Management Framework, Risk Analysis, Risk Mitigation, Business Risk Management, Project Management, Governance Risk Management and Compliance, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Business Process Automation, AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, Automation, Model Deployment, Robotic Process Automation, AI Enablement, Performance Measurement, Generative AI, Tool Calling, No-Code Development, Responsible AI, LLM Application, Process Optimization, MLOps (Machine Learning Operations), System Monitoring
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting
Beginner · Course · 1 - 3 Months

Tableau Learning Partner
Skills you'll gain: Data Visualization Software, Spatial Data Analysis, Tableau Software, Data Storytelling, Interactive Data Visualization, Data Presentation, Stakeholder Communications, Geospatial Mapping, Business Reporting, Data Analysis, Business Analytics, Data Mapping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Smart Goals, Team Motivation, Team Management, Team Performance Management, Goal Setting, Leadership Development, Team Leadership, Professional Development, Leadership, People Development, Personal Development, Team Building, Emotional Intelligence, Self-Awareness, Gap Analysis, Prioritization
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Course Development, Instructional Design, Learning Theory, Brainstorming, Design, Needs Assessment, Motivational Skills, Prototyping, Creative Thinking, Student-Centred Learning, Analysis, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Operations Management, Safety Standards, Occupational Safety And Health, Process Management, Process Optimization, Workforce Management, Continuous Improvement Process, Quality Control, Risk Management
Beginner · Course · 1 - 4 Weeks

École normale supérieure
Skills you'll gain: Theoretical Computer Science, Combinatorics, Algorithms, Graph Theory, Computational Thinking, Mathematical Modeling, Probability
Mixed · Course · 1 - 3 Months

Rice University
Skills you'll gain: Torque (Physics), Mechanics, Physics, Geometry, Algebra, Mechanical Engineering, Trigonometry, Calculus, Mathematical Modeling, Applied Mathematics, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Interface (UI), Mobile Development, User Interface (UI) Design, Apple iOS, UI Components, Swift Programming, Apple Xcode, Application Development, Animations
Beginner · Course · 1 - 4 Weeks