IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Generative Model Architectures, ChatGPT, Generative Adversarial Networks (GANs), Responsible AI, OpenAI, AI Product Strategy, Data Ethics, Large Language Modeling, Leadership and Management, AI Enablement, Business Leadership, Business Ethics, Hugging Face, Legal Risk, Real Time Data, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface (UI), Web Design, React.js, Responsive Web Design, User Experience, Typography, Javascript
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Prompt Patterns, Excel Macros, Excel Formulas, Data Synthesis, Microsoft Excel, LLM Application, Productivity, Infographics, OpenAI, Data Visualization, AI Enablement, Spreadsheet Software, Data Analysis, Generative AI, Artificial Intelligence, Data Cleansing
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, AI Security, Business Analytics, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), AI Workflows, AI Personalization, Business Strategy, Machine Learning, Context Management
Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Microsoft Excel, Excel Formulas, Microsoft Word, Microsoft 365, Data Visualization, Presentations, Spreadsheet Software, Microsoft Office, Productivity Software, Collaborative Software, Data Import/Export, Microsoft Windows, Editing, Document Management, Technical Documentation, Writing, Data Entry, Data Management
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Contract Negotiation, Negotiation, Mediation, Arbitration, Communication, Business Communication, Conflict Management, Cultural Sensitivity, Business Ethics, Decision Making, Planning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Data Warehousing, Data Storytelling, SQL, Data Visualization, Database Design, Data Security, Data Migration, Data Governance, Descriptive Statistics, IBM DB2, Cloud Storage, Extract, Transform, Load, Data Management, Relational Databases, Databases, Exploratory Data Analysis, Excel Formulas, Data Architecture, Business Intelligence
Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Active Listening, Emergency Response, Trauma Care, Psychological Evaluations, Interpersonal Communications, Personal Care, Mental Health, Stress Management, Patient Referral
Mixed · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Typography, Graphic Design, Graphic and Visual Design, Visual Design, Photography, Logo Design, Creative Design, Color Theory, Photo Editing, Adobe InDesign, Conceptual Design, Design, Style Guides, Branding, Art History, Computer Graphic Techniques, Layout Design, Design Research, Image Analysis, Design Elements And Principles
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Google Cloud Platform, Prompt Engineering, Application Deployment, Cloud Storage, Kubernetes, Infrastructure As A Service (IaaS), Containerization, Cloud Computing, CI/CD, Cloud-Native Computing, Terraform, Cloud Applications, Cloud Computing Architecture, Cloud Security, Cloud Services, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC)
Intermediate · Specialization · 3 - 6 Months

Peking University
Skills you'll gain: Language Learning, Language Competency, Vocabulary, Oral Comprehension, Grammar, Communication
Mixed · Course · 1 - 3 Months