IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Eindhoven University of Technology
Skills you'll gain: Science and Research, Research Design, Research, Quantitative Research, Experimentation, Sample Size Determination, Data Sharing, Statistical Inference, Statistical Methods, Statistical Analysis, Data Synthesis, R Programming
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: User Experience Design, Wireframing, User Research, Responsible AI, User Centered Design, AI Product Strategy, Usability, Adobe XD, Usability Testing, Generative AI, Figma (Design Software), Design Thinking, Prototyping, User Interface (UI) Design, Persona Development
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Lifelong Learning, Growth Mindedness, digital literacy, Critical Thinking, Emerging Technologies, Professional Development, Computer Literacy, Safety and Security, Creativity, Technology Strategies, Web Content Accessibility Guidelines, Collaboration, Communication
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Content Performance Analysis, Prompt Engineering, Microsoft Copilot, Customer Insights, Customer Analysis, Competitive Analysis, Persona Development, Content Marketing, Content Creation, Marketing Analytics, Generative AI Agents, Marketing Design, Marketing Strategies, Marketing Planning, Marketing Materials, Marketing, Ideation, Marketing Effectiveness, Social Media Content, Data Analysis
Beginner · Specialization · 1 - 3 Months

Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Ancient History, Governance, Social Studies, World History, Anthropology, Diplomacy, Sociology, Political Sciences, Economics
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Spring Framework, Object-Relational Mapping, Transaction Processing, Data Persistence, Database Systems, Java, Restful API, Web Services, Web Applications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Debugging, Embedded Systems, Integrated Development Environments, C (Programming Language), Computer Programming Tools, Development Environment, Electronic Hardware, Electronics, Software Development Tools
Intermediate · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Image Quality, Image Analysis, Computer Vision, Photography, Color Theory, Computer Displays, Computer Graphics, Digital Signal Processing, Semiconductors
Beginner · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Sustainable Development, Sustainable Design, Sustainable Technologies, Environmental Resource Management, Sustainable Engineering, Environment, Environmental Science, Resource Utilization, Materials science, Supply And Demand, Economics, Analysis, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Curiosity, Creativity, Creative Thinking, Innovation, Cultural Diversity, Ethical Standards And Conduct, Social Studies, Human Development, Economics, Policy, and Social Studies, Psychology, Intellectual Property, Diversity Equity and Inclusion Initiatives, Child Development, Art History, Mental Health Diseases and Disorders
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Spatial Analysis, GIS Software, Spatial Data Analysis, Geospatial Mapping, Geographic Information Systems, Building Information Modeling, Data Manipulation, Global Positioning Systems, Network Analysis, Image Analysis, Data Import/Export, Unsupervised Learning, Software Installation, Supervised Learning, UI Components
Advanced · Course · 1 - 3 Months