IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Politecnico di Milano
Skills you'll gain: Business Process Management, Organizational Structure, Decision Making, Game Theory, Operational Efficiency, Organizational Effectiveness, Business Management, Problem Solving, Business, Complex Problem Solving, Business Strategy, Coordination
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Consumer Behaviour, Responsible AI, Social Impact, Business Risk Management, Business Operations, Risk Analysis, Operations, Generative AI, AI Security, Environment Health And Safety, Customer experience improvement, Social Sciences, Governance, Leadership and Management
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Cloud Security, Application Security, Network Security, Cloud Computing, Cybersecurity, Information Systems Security, Infrastructure Security, Remote Access Systems, Public Key Infrastructure, Cryptography, Vulnerability Assessments, Virtualization, Virtual Machines, Encryption, Authorization (Computing)
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Cultural Diversity, International Relations, World History, Policy Analysis, Economics, Economic Development, Business, Business Strategy, Business Economics, Competitive Analysis, Risk Management, Business Development
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Electrical Engineering, electromagnetics, Simulation and Simulation Software, Design Software, Image Analysis, Engineering Analysis, Numerical Analysis, System Design and Implementation, Applied Mathematics, Physics
Build toward a degree
Advanced · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Metric, Performance Improvement, Operational Performance Management, Business Analytics, Business Priorities, Benchmarking, Operational Efficiency, Business Reporting, Data Visualization
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Immunology, Infectious Diseases, Molecular Biology, Epidemiology, Microbiology, Public Health, Drug Development, Biotechnology, Medical Science and Research, Climate Change Programs, Cell Biology, Health Disparities, Biology, Clinical Trials, Laboratory Research, Pharmacology, Public Health and Disease Prevention, New Product Development, Emerging Technologies, Manufacturing Processes
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Assembly Drawing, Finite Element Methods, Mechanical Design, Engineering Drawings, Engineering Analysis, Technical Drawing, 3D Modeling, Computer-Aided Design, Simulation and Simulation Software, Data Integration
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Sampling (Statistics), Descriptive Statistics, Data Presentation, Statistics, Estimation, Probability, Data-Driven Decision-Making, Probability & Statistics, Statistical Inference, Statistical Hypothesis Testing, Probability Distribution, Data Visualization, Data Analysis, Histogram, Graphing
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Web Content Accessibility Guidelines, Learning Management Systems, Instructional Design, Disabilities, Visual Impairment Education, Document Management, Technical Communication, Microsoft Office, Image Analysis
Beginner · Course · 1 - 3 Months

Goodwill Industries International
Skills you'll gain: digital literacy, Computer Literacy, Disabilities, Web Content Accessibility Guidelines, Diversity Awareness, Digital Communications, Community Development, Community Outreach, End User Training and Support, Advocacy, Telecommunications, Ethical Standards And Conduct, Data Access, Requirements Analysis
Beginner · Course · 1 - 4 Weeks