IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

SkillUp
Skills you'll gain: Scrum (Software Development), Sprint Retrospectives, Sprint Planning, Agile Project Management, Agile Methodology, Team Management, Meeting Facilitation, Process Development, Organizational Change, Team Leadership, User Story, Employee Coaching, Stakeholder Management, Change Management, Conflict Management
Intermediate · Course · 1 - 3 Months

Infosec
Skills you'll gain: Responsible AI, AI Security, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Governance, Law, Regulation, and Compliance, Information Privacy, Data Governance, Data Security, Machine Learning, Computer Security, Risk Management Framework
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Data Literacy, Data Ethics, Data-Driven Decision-Making, Analytics, Root Cause Analysis, Lean Methodologies, Six Sigma Methodology, Data Analysis, Operational Efficiency, Operational Excellence, Case Studies, Process Improvement, Quality Management Systems, Data Quality, Data Security, Product Quality (QA/QC), Internet Of Things
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Remote Access Systems, Linux, Web Applications, Internet Of Things, Embedded Systems, Application Programming Interface (API), Robotics, Linux Commands, Command-Line Interface, Electronics, Control Systems, Electronic Systems, System Configuration, Python Programming, Software Installation, Peripheral Devices
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Microsoft Azure, Azure Active Directory, Cloud Computing Architecture, Virtual Private Networks (VPN), Virtual Networking, User Accounts, Network Security, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Big Data, Network Model, Digital Assets, Business Intelligence, Information Management, Data Analysis, Asset Management, Business Analytics, Advanced Analytics, Business Valuation, Data Strategy, Data-Driven Decision-Making, Business Economics, Information Technology, Competitive Intelligence, Data Management, Innovation, Accounting
Build toward a degree
Beginner · Course · 1 - 4 Weeks
University of Virginia
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Strategic Thinking, Open Mindset, Cognitive flexibility, Creativity, Collaboration, Dealing With Ambiguity, Empathy, Adaptability, Qualitative Research, Data Visualization
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Epidemiology, Community Health, Biostatistics, Public Health, Community Outreach, Social Determinants Of Health, Health Assessment, Environmental Monitoring, Investigation, Data Collection, Persuasive Communication
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Empathy, Compassion, Emotional Intelligence, Social Skills, Self-Awareness, Personal Development, Professional Development, Active Listening, Leadership, Curiosity, Mindfulness
Mixed · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Innovation, Application Programming Interface (API), Service Design, Service Level, Organizational Strategy, Mobile Banking, Social Media, E-Commerce, Business Modeling
Beginner · Specialization · 3 - 6 Months

Illinois Tech
Skills you'll gain: Database Design, Relational Databases, Database Systems, Database Management, Database Theory, Databases, Database Development, SQL, Database Management Systems, MySQL, Transaction Processing, Stored Procedure, Database Architecture and Administration, Data Modeling, Unified Modeling Language, Data Access, Data Integrity, Query Languages, Diagram Design, Application Development
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Business Continuity Planning, Continuous Monitoring, Security Management, ISO/IEC 27001, Security Controls, Information Systems Security, Risk Management, Risk Analysis, Security Strategy, Cyber Governance, Threat Modeling, NIST 800-53, Compliance Management, Regulatory Requirements
Beginner · Course · 1 - 4 Weeks