IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Cyber Governance, Vulnerability Management, Cyber Attacks, Cybersecurity, Cyber Risk, Threat Management, Cyber Threat Intelligence, Security Management, Vulnerability Assessments, Threat Detection, Cyber Security Strategy, Risk Management, Security Awareness, Information Systems Security, Cyber Operations, Incident Response, Network Security, Risk Analysis, Asset Management
Beginner · Course · 1 - 3 Months
École Polytechnique
Skills you'll gain: Semiconductors, Materials science, Energy and Utilities, Electrical Systems, Sustainable Technologies, Electronic Systems, Chemistry, Physics
Advanced · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Azure, Cloud Security, Data Security, Network Security, Cloud Applications, Authorization (Computing), Role-Based Access Control (RBAC), Application Security, Microsoft SQL Servers, Web Applications, Database Application, Cloud Development, Azure Active Directory, Firewall, Relational Databases, Cloud Management, Key Management, Threat Detection, Authentications, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Test Case, Version Control, Code Review, Integrated Development Environments, Software Configuration Management, Software Documentation, AI Enablement, Program Development, Development Environment, Technical Documentation, Project Planning, Project Management, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Analysis, Project Management Institute (PMI) Methodology, Project Management, Project Management Life Cycle, Project Scoping, Project Risk Management, Agile Methodology, Change Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Information Architecture, Content Management Systems, Web Content, Web Applications, Web Design and Development, System Configuration
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Environment, Chemistry, Environmental Science, Plant Operations and Management, Biochemistry, Laboratory Testing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Child Development, Human Development, Mental Health Therapies, Pediatrics, Mental Health Diseases and Disorders, Mental Health, Psychology, Geriatrics, Behavioral Health, Empathy & Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Music, Empathy & Emotional Intelligence, Culture, Psychology, Neurology, Anatomy, Science and Research
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Basic Electrical Systems, Electrical Engineering, electromagnetics, Physics, Engineering Analysis, Engineering Calculations, Mathematical Modeling, Problem Solving, Applied Mathematics, Advanced Mathematics, Electronic Components, Mathematical Theory & Analysis, Calculus, Differential Equations, Integral Calculus, Trigonometry, Derivatives
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Planning And Design, Microsoft Azure, Network Troubleshooting, Network Security, Network Architecture, Network Monitoring, Load Balancing, Virtual Networking, Network Performance Management, Network Administration, Scalability, Cloud Infrastructure, Firewall, Virtual Private Networks (VPN), Performance Tuning, Cloud Deployment, Wide Area Networks, Role-Based Access Control (RBAC), General Networking, Hardening
Beginner · Specialization · 3 - 6 Months