IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: JSON, NoSQL, Cloud API, Javascript, Data Store, Data Import/Export, Cloud Computing, Software Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Routing Protocols, TCP/IP, Network Switches, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Routing, Network Troubleshooting, Computer Networking, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Border Gateway Protocol, Firewall, Proxy Servers, Encryption, Authentications
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Model Deployment, Google Cloud Platform, Cloud Deployment, Cloud Computing Architecture, Performance Tuning, Infrastructure Architecture, Artificial Intelligence, Hardware Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, AI Enablement, Generative AI, Artificial Intelligence, Financial Forecasting, Artificial Intelligence and Machine Learning (AI/ML), Business Ethics, Business Transformation, Prompt Engineering, Digital Transformation, Data-Driven Decision-Making, Content Creation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Construction Engineering, Building Codes, Structural Engineering, Structural Analysis, Engineering Analysis, Construction, Engineering Calculations, Simulation and Simulation Software, Finite Element Methods, Civil Engineering, Construction Management, Engineering Practices, Environmental Monitoring, Safety Standards, Architecture and Construction, System Monitoring, Failure Analysis, Engineering Design Process, Engineering Drawings
Advanced · Specialization · 3 - 6 Months

LearnKartS
Skills you'll gain: Stress Management, Resilience, Personal Development, Professional Development, Workforce Development, Workforce Management, Mental Health
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Data-Driven Decision-Making, Data Lakes, Analytics, Data Architecture, Data Warehousing, Data Management, Data Analysis, Big Data, Business Analytics, Data Storage, Amazon Web Services, Machine Learning, Data Strategy
Mixed · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Virtual Local Area Network (VLAN), Network Security, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Architecture, TCP/IP, Routing Protocols, Network Switches, Network Routing, Open Shortest Path First (OSPF), Wireless Networks, Ansible, General Networking, Network Infrastructure, Software-Defined Networking, Computer Networking, OSI Models, Local Area Networks, Network Planning And Design, Virtual Private Networks (VPN)
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Windows PowerShell, Active Directory, Scripting, Test Script Development, IT Automation, Network Monitoring, Microsoft Windows, Windows Servers, Scripting Languages, User Accounts, Microsoft Servers, Event Monitoring, Command-Line Interface, Network Administration, Remote Access Systems, User Interface (UI), Server Administration, Hypertext Markup Language (HTML), Data Import/Export, Authentications
Beginner · Specialization · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Intellectual Property, Healthcare Ethics, Clinical Research Ethics, Criminal Investigation and Forensics, Informed Consent, Medical Privacy, Legal Risk, Law, Regulation, and Compliance, Information Privacy, Legal Research, Legal Proceedings, Regulation and Legal Compliance, Life Sciences, Personal Injury Law, Case Law, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Engagement, Grant Writing, Resource Allocation, Strategic Decision-Making, Proposal Development, Strategic Thinking, Business Strategies, Social Impact, Fundraising, Business Modeling, Value Propositions, Innovation, Leadership
Intermediate · Guided Project · Less Than 2 Hours