IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Good Manufacturing Practices, Nutrition and Diet, Regulatory Affairs, Safety Standards
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Scraping, Data Visualization, Data Preprocessing, Data Cleansing, Exploratory Data Analysis, Scripting, Data Analysis, Data Manipulation, Data Import/Export, Extensible Markup Language (XML), Python Programming, Jupyter, GitHub
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Data Analysis Expressions (DAX), Power Apps Component Framework, Power BI, Microsoft Azure, Dashboard, Workflow Management, Process Analysis, Microsoft Copilot, Process Mapping, AI Workflows, Business Process Automation, Microsoft 365, Process Optimization, Automation, Microsoft Visual Studio, Restful API, Application Lifecycle Management, JSON
Intermediate · Specialization · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Procurement, Supplier Management, Supply Chain, Supplier Performance Management, Supply Management, Supply Chain Management, Benchmarking, Competitive Analysis, Business Analytics, Analytics, Business Intelligence, Financial Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Artificial Intelligence, Generative AI, Machine Learning Algorithms, Mathematical Theory & Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sociology, Social Sciences, Social Justice, Culture, Discussion Facilitation, Media and Communications, Electronic Media, World History, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Sheets, Spreadsheet Software, Data Import/Export, Data Analysis Software, Data Presentation, Data Analysis, Business Analysis
Beginner · Guided Project · Less Than 2 Hours

Novartis
Skills you'll gain: Drug Development, Pharmacology, Pharmaceuticals, Pre-Clinical Development, Biochemical Assays, Clinical Trials, Chemistry, Infectious Diseases
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Plotly, Exploratory Data Analysis, Scatter Plots, Plot (Graphics), Data Visualization, Data Visualization Software, Interactive Data Visualization, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales Pipelines, Closing (Sales), Customer Retention, Sales Process, Lead Generation, Prospecting and Qualification, Customer Relationship Management, Sales Strategy, Customer Relationship Management (CRM) Software, Sales, Sales Management, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Audit Planning, Auditing, Internal Controls, Risk Management Framework, Continuous Monitoring, Compliance Auditing, Project Coordination, Financial Controls, Quality Assurance, Information Systems Security, Cyber Security Assessment, Governance, Presentations
Intermediate · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Management, Customer Retention, Customer experience improvement, Business Planning, Active Listening, Company, Product, and Service Knowledge, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks