IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Emerging Technologies, Technology Strategies, Media and Communications, Electronic Media, Business Technologies, Digital Transformation, Business Transformation, Social Media, Innovation, Organizational Change, Competitive Analysis, Case Studies, E-Commerce, Business Strategy
Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Dashboard
Beginner · Professional Certificate · 3 - 6 Months

Advancing Women in Tech
Skills you'll gain: AI Workflows, Retrieval-Augmented Generation, Business Process Automation, Multimodal Prompts, Image Analysis
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Unsupervised Learning, Data Mining, Social Network Analysis, ChatGPT, Embeddings, Bayesian Network, Machine Learning Methods, Data Science, Supervised Learning, Generative AI, Machine Learning, Anomaly Detection, Data Preprocessing, Data Analysis, Recurrent Neural Networks (RNNs), Data Manipulation, Python Programming, Exploratory Data Analysis, Machine Learning Algorithms, Classification Algorithms
Advanced · Specialization · 3 - 6 Months

Cisco Learning and Certifications
Skills you'll gain: OSI Models, Network Architecture, Computer Networking, TCP/IP, Network Protocols, General Networking, Network Infrastructure, Wireless Networks, Network Routing, Local Area Networks, Network Security, Virtual Local Area Network (VLAN), Load Balancing, Wide Area Networks, Cloud Computing
Beginner · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Cybersecurity, Data Security, Data Integrity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Bedrock, Prompt Engineering, Responsible AI, AI Security, Generative AI, MLOps (Machine Learning Operations), AWS SageMaker, Artificial Intelligence and Machine Learning (AI/ML), Amazon Web Services, AWS Identity and Access Management (IAM), Amazon S3, Model Deployment, Model Evaluation, Natural Language Processing
Beginner · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Water Resources, Diplomacy, Water Resource Management, International Relations, Mediation, Conflict Management, Negotiation, Governance, Environmental Laws, Data Collection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Project Risk Management, Risk Management, Planning, Team Management, Project Implementation, Project Planning, Team Leadership, Project Management, Leadership and Management, Program Evaluation, Leadership, Prioritization, Stakeholder Management, Analysis
Intermediate · Course · 1 - 4 Weeks

Tel Aviv University
Skills you'll gain: Economics, Economics, Policy, and Social Studies, Tax, Economic Development, Social Justice, Socioeconomics, Public Policies, Sustainable Development, Tax Management, Policy Analysis, Income Tax, Market Analysis
Mixed · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Social Network Analysis, Data Wrangling, Natural Language Processing, Web Scraping, Databases, Data Processing, Social Sciences, Trend Analysis, Data Collection, Unstructured Data, Simulations, Big Data, Machine Learning, Computational Thinking, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Pain Management, Wound Care, Blood Collection, Vital Signs, Patient-centered Care, Health Assessment, Infection Control, Clinical Nursing, Patient Treatment, Patient Evaluation, Emergency Nursing, Patient Safety, Health Care, Healthcare Ethics, Patient Positioning, Patient Education And Counseling, Medical Surgical Nursing, Nursing, Healthcare Industry Knowledge, Clinical Nutrition
Beginner · Specialization · 3 - 6 Months