Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Amazon Web Services
Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Project Management, Intercultural Competence, Professional Development, Leadership, Cultural Diversity, Collaboration, Communication Strategies, Self-Awareness, Personal Development, Adaptability, Emotional Intelligence, Goal Setting
Beginner · Course · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Economics, Game Theory, Economic Development, Market Dynamics, Socioeconomics, Behavioral Economics, Business Economics, Policy Analysis, Public Policies, Decision Making, Market Analysis, Consumer Behaviour, Supply And Demand, Analysis, Cost Benefit Analysis, Strategic Decision-Making, Competitive Analysis, Production Planning, Critical Thinking, Resource Allocation
Build toward a degree
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Quality Assurance, Software Quality Assurance, Test Planning, Test Case, Continuous Integration, DevOps, Software Testing, Regression Testing, Test Execution Engine, Software Engineering Tools, Agile Methodology, Issue Tracking, Risk Management Framework, Automation
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Management, Sales Process, Employee Onboarding, Sales Development, Sales Strategy, Employee Coaching, Process Design, Team Management, Employee Training, Target Market, Recruitment Strategies, Goal Setting
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Cascading Style Sheets (CSS), Web Design, Interactive Design, Color Theory, User Interface (UI), Web Development
Beginner · Guided Project · Less Than 2 Hours

University of Virginia
Skills you'll gain: Model View Controller, Debugging, Responsive Web Design, User Interface (UI), HTML and CSS, Web Design and Development, User Interface and User Experience (UI/UX) Design, AI Product Strategy, Prototyping, Generative AI
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Loan Origination, Consumer Lending, Commercial Lending, Loan Documentation, Workflow Management, Generative AI, Regulatory Compliance, AI Enablement, Customer Communications Management, Credit Risk, Financial Services, Business Process Automation
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Legal Technology, Legal Research, Data Ethics, Law, Regulation, and Compliance, AI Workflows, General Data Protection Regulation (GDPR), Regulation and Legal Compliance, Business Process Automation, Workflow Management, Compliance Management, Automation, Legal Strategy, AI Enablement, Electronic Discovery, Productivity Software, Regulatory Requirements, Governance, Research, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Mergers & Acquisitions, Financial Modeling, Business Valuation, Financial Analysis, Investment Banking, Financial Forecasting, Case Studies, Corporate Strategy, Plan Execution, Cash Flows
Mixed · Course · 1 - 3 Months
Skills you'll gain: ChatGPT, Generative AI, Patient Coordination, Healthcare Project Management, Practice Management Software, Care Coordination, Patient Flow, Case Management, Health Technology, Technology Roadmaps, No-Code Development, Health Informatics, Health Administration, Prompt Engineering, Patient Communication, Health Information Management and Medical Records, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Delivery, Jenkins, CI/CD, Kubernetes, Cloud Deployment, Application Deployment, Google Cloud Platform, Devops Tools
Intermediate · Project · Less Than 2 Hours