IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

LearnQuest
Skills you'll gain: Containerization, Package and Software Management, Software Testing, Docker (Software), Development Environment, Unit Testing, Scripting, Test Automation, Continuous Integration, IT Automation, Integration Testing, DevOps, Python Programming, Selenium (Software), Web Scraping
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Site Reliability Engineering, Google Cloud Platform, Cloud Computing, Cloud Infrastructure, Cloud Computing Architecture, Cost Management, DevOps, Identity and Access Management, Disaster Recovery, Financial Controls, Technical Support
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Monitoring, Intrusion Detection and Prevention, Network Troubleshooting, Network Security, Incident Response, Anomaly Detection, Network Analysis, Digital Forensics, Cyber Security Assessment, Network Protocols, Threat Detection, Technical Communication, Distributed Denial-Of-Service (DDoS) Attacks, Computer Security, Cybersecurity, Vulnerability Assessments
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Javascript, JSON, Web Applications, Computer Programming, Application Design, Scripting Languages, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Prototyping, Context Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Networking Hardware, OSI Models, Network Architecture, Network Protocols, Network Security, TCP/IP, Computer Networking, Local Area Networks, Virtual Private Networks (VPN), Wireless Networks, Network Routing, Wide Area Networks, Network Switches, Virtual Local Area Network (VLAN), Firewall
Intermediate · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Governance, Meeting Facilitation, Leadership and Management, Organizational Effectiveness, Leadership, Leadership Development, Case Studies, Team Performance Management, Organizational Structure, Culture Transformation, Culture, Diversity and Inclusion, Recruitment Strategies
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: R Programming, Arithmetic, Statistical Programming, Development Environment, Programming Principles, Data Import/Export
Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Project Schedules, Project Planning, Agile Methodology, Conflict Management, Stakeholder Management, Milestones (Project Management), Quality Assessment, Negotiation, Cost Estimation, Resource Planning, Project Risk Management, Contract Management, Kanban Principles
Beginner · Course · 1 - 3 Months

Skills you'll gain: Child Development, Human Development, Mental Health Therapies, Pediatrics, Mental Health Diseases and Disorders, Mental Health, Psychology, Geriatrics, Behavioral Health, Empathy & Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Cyber Security Policies, AI Security, Cybersecurity, Cyber Attacks, Cyber Risk, Email Security, Mobile Security, Safety and Security, Identity and Access Management, Remote Access Systems, Multi-Factor Authentication, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Software Quality Assurance, Software Development Life Cycle, Quality Assurance, Software Documentation, Functional Testing, Software Testing, Software Development Methodologies, Acceptance Testing, User Acceptance Testing (UAT), Test Case, Maintainability, Unit Testing, Software Design, System Testing, Integration Testing, Waterfall Methodology, Agile Methodology, Regression Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Fraud detection, Generative AI, Responsible AI, Regulatory Requirements, Compliance Management, Governance, Risk Management, Data Ethics, Anomaly Detection, Artificial Intelligence, AI Enablement, Model Evaluation, Forecasting
Intermediate · Course · 1 - 4 Weeks